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Skills

  • Budgets
  • Communications
  • Regulatory compliance
  • Estimation accuracy with QuickBooks
  • Compliance with safety and regulatory standards
  • Conflict resolution with insurance adjusters
  • Customer service excellence
  • Surface finishing
  • Collaboration with technicians on repair plans
  • Organization

Work Experiences

  • Kept track of framework inventory and reported that it needed to be replenished.
  • Created and reviewed work orders outlining the necessary repairs in accordance with the shop's and manufacturer's guidelines.
  • Assessed rework estimates and insurance requests.
  • Collaborated with the collision repair team.
  • Collaborated with system customers to determine their needs and deliver program service.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with metric.
  • Collaborated daily with technicians.
  • According to category.
  • Consistently exceeded month-end repair revenue targets by accurately identifying undervalued estimate components and securing $13 in correction claims.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Achieved resolution within 5 business days.
  • Collaborative Auto Collision Estimator.
  • Auto Collision Estimator with expertise in delivering precise, timely estimates, streamlining repair documentation, and maintaining over 72% error-free repair cost assessments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Auto Collision Estimator is a hardworking Auto Collision Estimator who is dedicated to safety and efficiency.
  • Expertise in a wide range of international and domestic brands and models, including Ironclad Systems and Summit Group.
  • Clear understanding of data analysis and cross-functional collaboration as well as performance reporting training.
  • Dedicated auto body repair professional looking for a way to contribute to the Vantage team.
  • Boosted overall revenue.

Accomplishments

  • Successfully handled insurance disputes that resulted in an additional $6 in approved repair claim reimbursements.
  • Saved customers an estimated $6 in out-of-pocket repair costs through detailed claim reviews and insurance negotiation.
  • Achieved a 79% reduction in average vehicle repair cycle time through optimized shop workflows and scheduling improvements.
  • Developed precise repair cost estimates for over 9 vehicles monthly, leading to a 40% increase in insurance claim approvals.
  • Conducted post-repair inspections to verify quality and adherence to industry standards, contributing to a 84% reduction in rework.
  • Reduced claim disputes by 63% by verifying accuracy in estimates and creating detailed documentation accepted by insurers.
  • Maintained a consistent 9% approval rate on initial estimates submitted to insurance companies, reducing delays in repair authorization.
  • Collaborated with insurance adjusters to successfully negotiate a 25% increase in approved claim payouts.
  • Regularly audited repair estimates to improve accuracy and reduce vehicle downtime, achieving a 66% increase in repair throughput.
  • Reduced parts procurement costs by 43% by establishing relationships with key suppliers and securing discounted rates.

Affiliations

  • American Welding Society (AWS) membership for advanced vehicle structural repair
  • American Society of Safety Professionals
  • American Marketing Association
  • I-CAR Advanced Estimator Training Certification
  • Axalta Business Council Member – Specializing in Repair Shop Optimization
  • Association for Supply Chain Management (APICS)
  • National Auto Body Council (NABC) Membership
  • NAFA Fleet Management Association — Education in Fleet Damage Estimation
  • Participated in PPG Refinish Quantum Lean Estimating Bootcamp
  • Collision Industry Foundation (CIF)

Certifications

  • I-CAR Professional Development Program (PDP) - Platinum Individual
  • Pathways Estimating Software Training Certification
  • Body Shop Administrator Certification – system
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Collision Repair Technology Certification – NATEF
  • PPG Paint Certification for Estimators
  • ICAR Professional Level 3 Estimator Certification
  • SHRM Certified Professional (SHRM-CP)

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