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Skills

  • Report analysis
  • Project management
  • 6 WPM typing speed
  • Program files maintenance
  • Team Leadership
  • Data entry
  • Risk management processes and analysis
  • Sage 50 US
  • Executive presentations
  • Data Management

Work Experiences

  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Used team leadership and performance reporting to quickly resolve metric issues, effectively reducing customer complaints by 15%.
  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Updated the program's standard information in the tracking system.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Created a new data management system that reduced data retrieval time by 10%.
  • Completed special projects on time and on budget, exceeding the goals of both the process department and the organization as a whole.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.

Summaries

  • Dedicated to keeping track of program data, creating system reports, and quality assurance.
  • Expert at locating and resolving inconsistencies.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Strong communication and organizational skills.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Among his accomplishments is the creation of a metric app for use in the system industry.
  • With over 8 years of experience in the framework industry, I am committed to organization and collaboration.
  • Motivated Junior Secretary with experience managing large-scale projects, including budgeting and administration.
  • Vendor management and workflow optimization are examples of areas of expertise.
  • Trained in ServiceNow and possesses exceptional team leadership abilities.

Accomplishments

  • Worked closely with external stakeholders to organize events, ensuring timely execution and delivery of all event-related materials.
  • Gained proficiency in category, enhancing document creation, data analysis, and presentation output for the management team.
  • Prepared and processed expense reports using QuickBooks, reducing entry errors by 25%.
  • Reduced errors in monthly expense reporting by implementing an updated workflow in Jira.
  • Assembled regular performance reports for the HR department, identifying trends that led to improved team productivity by 79%.
  • Implemented new digital archiving systems for legal records, cutting document retrieval time by 64%.
  • Facilitated communication between departments by ensuring accurate distribution of reports, reducing delays in project updates by 61% %.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Handled confidential information and documents with discretion, ensuring full compliance with category/program.
  • Successfully supported senior staff in managing system of client inquiries and schedule coordination during metric.

Affiliations

  • Volunteer Coordinator for metric Business Networking Event
  • Mentor in Local Administrative Professionals Development Program, 2016
  • Affiliated Professional with American Payroll Association (APA)
  • Legal Secretaries Incorporated (LSI) Certified Legal Professional
  • National Business Education Association (NBEA) Membership
  • Women’s Business Enterprise National Council (WBENC) Member
  • Participant in SHRM Diversity & Inclusion Conference, 2024
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • Affiliate Member of the Association of Personal Assistants

Certifications

  • Internal Communication Skills Certification
  • Legal Secretary Certification
  • Time Management and Prioritization Certification by Workday
  • Microsoft Certified Systems Engineer (MCSE)
  • Virtual Assistant Professional Certificate by method
  • Certified Protection Officer (CPO)
  • Event Planning and Coordination Certification
  • Professional Administrative Certification of Excellence (PACE)
  • Notary Public Certification - Texas
  • Certified Data Professional (CDP)

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