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Skills

  • Effective communication with patients and families
  • Patient behavior observation and reporting
  • Companionship and emotional support
  • CPR and First Aid certified
  • Outpatient care
  • Emergency response to sudden patient health changes
  • EMR / EHR
  • Assisting in patient feeding processes
  • Responding to emergencies
  • End-of-life and hospice care experience

Work Experiences

  • Assisted with colostomy care.
  • Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
  • Conducted intake assessments and gathered patient histories upon admission, expediting care team workflows by facilitating more accurate treatment plans.
  • Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
  • Worked with physicians to develop at-home medication guidelines and taught patients and families how to properly administer medications.
  • Actively participated in patient care conferences, advocating for tailored patient plans and better interdisciplinary communication, reducing delays in treatment by 57%.
  • Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses.
  • Administered and tracked 13 immunizations in a single day.
  • Assisted physicians during procedures such as catheter placements, wound debridement, and colostomy care, leading to greater procedural efficiency and patient comfort.
  • Achieved results over one year.

Summaries

  • Within Healthcare, senior Registered Nursing Assistant and outstanding performer in risk assessment and stakeholder engagement.
  • Adept in managing patient documentation using EMR systems.
  • Assisting with technical nursing treatments, supporting diagnostic procedures, and accurately charting patient records are all skills that she possesses.
  • Adept at assisting with activities of daily living (ADLs).
  • Proven track record of building strong patient relationships in order to provide excellent care and patient education.
  • Expert at program treatments and familiar with budget management patients.
  • Strengths in client relations and workflow optimization backed up by Healthcare training.
  • Achieved a 16% improvement in patient satisfaction scores.
  • Adept Registered Nursing Assistant with 3 years of experience providing meticulous care and improving compliance by 79% through accurate data management in EMR systems. Proficient in patient intake and coordination of care strategies.
  • Registered Nursing Assistant with 7 years of successful project management and performance reporting experience.

Accomplishments

  • Responded to emergency medical situations quickly, providing CPR and other life-saving measures that resulted in a 71% success rate in stabilizing patients.
  • Liaised between Registered Nursing Assistant's and patients to coordinate lab results, which led to faster turnaround and reduced treatment delays by 17 minutes/hours.
  • Devised a system to accurately document weight, meal intake, and fluid output for dialysis patients, supporting more precise care adjustments that improved results by 77%.
  • Utilized patient tracking software (HubSpot) to maintain and update records in real-time, improving documentation accuracy by 74%.
  • Maintained detailed records of patient care in Workday, streamlining reporting processes and eliminating record inconsistencies, contributing to a 33% improvement in audits.
  • Ensured accurate administration of medications per physician instructions, reducing medication errors by 52%. Created optional patient education resources to support their understanding of treatments.
  • Observed behavioral health patients on continuous monitoring, effectively preventing incident escalation in 16 cases and reducing restraint usage by 75%.
  • Led a team of 13 nursing assistants in a busy hospital ward, increasing team efficiency and reducing patient wait times by 62%.
  • Regularly provided updates during shift handovers to ensure continuity of care, improving information flow between shift staff and reducing patient care lapses by 61%.
  • Collaborated closely with Registered Nursing Assistant to help patients navigate appointments and treatment plans, reducing appointment no-show rates by 43% through supportive follow-up communication.

Affiliations

  • Rotary International
  • Sigma Theta Tau International Honor Society of Nursing
  • National Council for Behavioral Health
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Project Management Institute
  • American Red Cross Nurse Assistant Training Program
  • Patient Safety and Quality Healthcare (PSQH) Contributor
  • Association for Computing Machinery
  • Clinical Nursing Specialist Organization
  • American Geriatrics Society (AGS)

Certifications

  • Certified Wound Care Associate (CWCA) - American Board of Wound Management, 2021
  • Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA), 2023
  • Certified Public Accountant (CPA)
  • Certified Palliative and End-of-Life Care (CPELC) - National Board for Certification of Hospice and Palliative Nurses (NBCHPN), 2024
  • Certified Mental Health Technician (CMHT) - American Medical Certification Association (AMCA), 2016
  • Advanced Cardiovascular Life Support (ACLS) Certification, program, 2016
  • CompTIA A+ Technician
  • Certified Patient Access Representative (CPAR) - National Association of Healthcare Access Management (NAHAM), 2021
  • Certified Public Accountant
  • CompTIA Network+

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