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Skills

  • Process improvement
  • Team management
  • Network security practices
  • Risk assessment and mitigation
  • Asset lifecycle management
  • Multi-site server administration
  • Data backup and recovery protocols
  • Supervision
  • MS Office
  • Business operations

Work Experiences

  • Went over performance benchmarks and came up with metrics to track in the future.
  • Delivered seamless deployment of Power BI enterprise server solutions.
  • Addressed key vulnerabilities.
  • Investigated and addressed procedure system issues to improve usability and functionality.
  • Designed and deployed redundant systems.
  • Presented cost-benefit and return-on-investment estimates to business leaders to help them plan and execute projects.
  • Achieved resolution within 6 months.
  • Achieved a 53% decrease in vulnerabilities.
  • Cut unauthorized access attempts by 69%.
  • Provided extensive Salesforce training, imparting knowledge of best practices for data security and error reduction.

Summaries

  • Maintaining efficient category systems by leveraging infrastructure and operational knowledge to improve processes is a successful background.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 8% reduction in data loss.
  • Specialized knowledge of how to optimize systems to meet changing needs, improve collaboration, and strengthen security.
  • Server Technician is a multi-talented Server Technician who is consistently rewarded for planning and operational improvements.
  • Accomplished in leading disaster recovery simulations, cutting average recovery time by 17% at Columbus, ensuring data safety.
  • Over 5 end-users were taught new hardware and software tips.
  • Committed to boosting server performance; conducted system audits and upgrades to achieve a 83% improvement in processing capabilities.
  • Achieved a 72% improvement in service uptime.
  • Server Technician who is rational, critical-thinking, and has 12 years of experience enhancing organizational operations through information systems solutions.

Accomplishments

  • Developed cost-benefit analysis for upgrading server hardware, saving the company $185,000 over 6 months.
  • Documented server incidents and troubleshooting steps, creating a standardized knowledge base used by all support staff.
  • Designed and deployed server scripts that reduced error rates during server updates by 59%.
  • Installed and maintained virtualization platforms using HubSpot, improving server utilization and reducing energy costs by 15%.
  • Conducted server hardware benchmarking tests, resulting in the selection of new hardware with a 44% efficiency improvement.
  • Led cross-functional team during major server migration, transitioning over 5 critical servers with zero data loss.
  • Collaborated with team of 18 in the development of procedure.
  • Resolved product issue through consumer testing.
  • Recovered failed servers in two years, minimizing data loss and client disruptions.
  • Resolved a high-priority server incident that impacted 3 users within several months, preventing revenue losses.

Affiliations

  • Cloud Native Computing Foundation (CNCF) Member
  • Association of System Administrators (AoSA)
  • Oracle Cloud Infrastructure Certification Program
  • Association for Computing Machinery
  • American Marketing Association
  • Network Professional Association (NPA)
  • Lions Club
  • Project Management Institute
  • Cisco Certified Network Associate (CCNA) Certification and Affiliation
  • IT Service Management Forum (itSMF) - Service Management Practitioner

Certifications

  • First Aid/CPR Certified
  • Microsoft Certified: Identity and Access Administrator Associate
  • Palo Alto Networks Certified Cybersecurity Associate (PCCSA)
  • Juniper Networks Certified Associate - Junos (JNCIA-Junos)
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Cloud+
  • Red Hat Certified System Administrator (RHCSA)
  • Certified Information Systems Auditor (CISA)
  • ITIL 4 Foundation Certification

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