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Skills

  • API testing using metric
  • Customer service
  • Effective communication with distributed teams
  • Mobile application testing using initiative
  • Manual test case preparation
  • Integration testing across microservices
  • Behavior-Driven Development (BDD)
  • Business operations
  • End-user requirement validation
  • Automated test script creation using standard

Work Experiences

  • Achieved zero major defects upon launch.
  • Automated performance test scripts for Asana, enabling the test team to perform load tests 16 times faster than prior manual efforts.
  • Decreased defect leakage into production by 79%.
  • Crafted custom integration test suites for third-party APIs, uncovering 11 critical bugs during the pre-launch phase of development.
  • Collaborated with product managers.
  • Covered risk areas.
  • Created reusable automated test scripts with method, allowing faster reusability in Microsoft Excel projects and cutting future development times by 19%.
  • Evaluated software bugs and documented my findings, as well as resolution techniques, for distribution to Software Development Testing Engineers.
  • Delivered testing processes for a Tableau system release.
  • Designed and maintained an automation suite that executed 12 test cases with 77% coverage for QuickBooks using Microsoft Excel.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Applied new industry developments.
  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Adaptable engineer with 13 years of experience.
  • Software Development Testing Engineer with 2 years of experience and expertise in dealing with dynamic and complex software systems.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in risk assessment and client relations backed up by Computers Software training.
  • Collaborated with product managers.
  • Quality expert with a track record of identifying common and complex software issues by reviewing features and assessing functionality.

Accomplishments

  • Implemented containerized testing environments through SAP, expediting testing processes by replicating multiple server environments within 9 minutes.
  • Ensured 64% automation of repetitive regression tests by leveraging category, freeing the QA team to focus on complex test case scenarios.
  • Integrated security vulnerability scanners within the testing pipeline, detecting potential vulnerabilities and preventing 18 high-risk exploits before deployment.
  • Executed compatibility testing across 7 devices and browsers, detecting cross-platform discrepancies and leading to improved UI/UX consistency.
  • Implemented robust bug tracking unified across Power BI, leading to faster identification of recurring issues and a 21% reduction in time to resolution.
  • Coordinated the end-to-end quality assurance lifecycle for Microsoft Excel release, resulting in zero major production incidents and a 68% reduction in support tickets post-launch.
  • Optimized load and stress testing strategies to identify system thresholds resulting in improvements of system stability for 12 users in high-traffic scenarios.
  • Spearheaded revamp of test infrastructure with ServiceNow, yielding a 22% time savings in regression and performance testing.
  • Participated in the design, development, and implementation of a comprehensive end-to-end testing strategy for Workday, reducing user-reported issues post-launch by 73%.
  • Communicated test results and defect analysis with development teams, influencing improvements in coding practices and reducing future defect recurrence by 53%.

Affiliations

  • American Software Testing Qualifications Board (ASTQB)
  • Freemason
  • Java User Group (JUG) Contributor
  • Penetration Testing Execution Standard (PTES) Contributor
  • International Council of Nurses
  • ISTQB Advanced Level Test Automation Engineer
  • Fellow of IEEE Cybersecurity
  • National Association of Social Workers
  • Certified Information Systems Security Professional (CISSP) Member
  • Lions Club

Certifications

  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Certified Jenkins Engineer (CJE) - CloudBees
  • Certified Microservices Architecture Developer - Ironclad Systems
  • Certified Mobile Application Testing Professional - Vantage
  • Certified Agile Tester - iSQI
  • CompTIA Network+
  • Certified SAFe® 5 Agilist - Scaled Agile Inc.
  • ISTQB Advanced Level Test Manager Certification
  • Agile Testing for the Whole Team - metric

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