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Skills

  • Automation knowledge
  • Vericode experience
  • Cross-functional team collaboration
  • System equipment
  • First Aid/CPR
  • Automated test script creation using standard
  • Defect monitoring
  • Regression testing optimization
  • Documentation skills
  • Customer service

Work Experiences

  • Collaborated closely with cross-functional teams in different time zones to troubleshoot and resolve complex software integration issues in Salesforce.
  • Delivered testing processes for a Tableau system release.
  • Designed and maintained an automation suite that executed 12 test cases with 77% coverage for QuickBooks using Microsoft Excel.
  • Wrote and optimized test cases to ensure that manual software testing was done consistently and thoroughly.
  • Crafted custom integration test suites for third-party APIs, uncovering 11 critical bugs during the pre-launch phase of development.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Covered risk areas.
  • Acted as point of contact for external security audits in 2019, ensuring compliance for category and zero issues found during the entire evaluation process.
  • Achieved zero issues during the evaluation process in 2020.
  • Collaborated with UX/UI teams to evaluate user-centered design implementations, contributing to a 42% improvement in usability metrics through targeted testing.

Summaries

  • Collaborative team player with a solid foundation in agile methodologies, providing crucial testing insights during sprints and increasing bug detection by 48%.
  • Achieved 33% defect reduction in post-release performance.
  • Complete knowledge of the SDLC.
  • Strong manual and automation testing experience.
  • Costs were consistently reduced while profits were increased.
  • Combined automation tools like standard with manual testing techniques.
  • Analyzed legacy codebases.
  • Adept at developing behavior-driven development (BDD) tests using Salesforce, increasing collaboration between technology and business teams to identify key functional risks.
  • Collaborated with the development team to resolve issues.
  • Achieved a 23% reduction in unanticipated defects.

Accomplishments

  • Identified and resolved performance bottlenecks in mobile application, contributing to a 32% improvement in platform response time using procedure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reviewed and approved merge requests with the focus on maintaining 68% code coverage across unit and integration tests for the Jira platform.
  • Orchestrated rigorous system-level regression tests covering category, contributing to a risk-free upgrade for 4 active users.
  • Optimized load and stress testing strategies to identify system thresholds resulting in improvements of system stability for 12 users in high-traffic scenarios.
  • Planned and managed multiple testing initiatives simultaneously, ensuring that all projects met quality standards and adhered to strict release deadlines.
  • Documented and resolved program which led to procedure.
  • Spearheaded revamp of test infrastructure with ServiceNow, yielding a 22% time savings in regression and performance testing.
  • Executed API performance tests using Jira, diagnosing slow endpoints and improving response times by up to 76% for high-priority services.
  • Participated in the design, development, and implementation of a comprehensive end-to-end testing strategy for Workday, reducing user-reported issues post-launch by 73%.

Affiliations

  • Autonomous Systems Testing Working Group Member
  • ISTQB Advanced Level Test Automation Engineer
  • American Marketing Association
  • Project Management Institute
  • Association of Information Technology Professionals
  • American Software Testing Qualifications Board (ASTQB)
  • Agile Alliance
  • IEEE Computer Society
  • DevOps Institute Certified Professional
  • American Society of Safety Professionals

Certifications

  • Salesforce
  • Certified Agile Tester - iSQI
  • Google Certified Professional Cloud Architect
  • Certified Jenkins Engineer (CJE) - CloudBees
  • ISTQB Advanced Level Test Manager Certification
  • Red Hat Certified System Administrator (RHCSA)
  • Certified Appium Professional - Summit Group
  • ISTQB Foundation Level Agile Tester Certification
  • Certified Microservices Architecture Developer - Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)

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