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Skills

  • Thrives under pressure
  • Customer advocate
  • Loss prevention
  • Excellent communication skills
  • Analyzing data
  • Organized
  • Policy development
  • Complex problem-solver
  • Business Development
  • Accounts payable/receivable

Work Experiences

  • Processed 14 invoices and mailed documentation to clients each 6 months.
  • Was a role model for excellent customer service and diagnostic sales techniques.
  • Assist the senior underwriters with standard underwriting strategies and scope in the case of new and/or renewal business.
  • Achieved a 17% success rate in accurate risk classification.
  • All agency commissions were collected, analyzed, and validated by me.
  • Achieved a 25% shift in decision-making.
  • Completed the sales process and collected the necessary deposits.
  • Achieved resolution within 5 hours.
  • Renewals, endorsements, and new issuing
  • Dealt with an average of 8 customer inquiries and complaints each week.

Summaries

  • Dedicated student pursuing a degree in data analysis.
  • Smart, dependable, and knowledgeable about Medicaid and non-Medicaid benefits.
  • Insurance agent with experience in financial accounting and cost estimation.
  • Data analysis, workflow optimization, and performance reporting are all excellent at underwriting moderate to complex policies.
  • Strengths in process improvement and risk assessment backed up by Insurance training.
  • Assistant Underwriter is a multi-talented Assistant Underwriter who is consistently rewarded for planning and operational improvements.
  • Licensed insurance agent with extensive sales, prospecting, and lead generation experience.
  • Team-oriented and skilled at forming high-performing groups.
  • Warm and cold leads are followed up on by a personable Insurance Broker who is motivated to grow his customer base.
  • Through targeted marketing, lead generation, and in-depth knowledge of market trends, consistently increases sales and expands client base.

Accomplishments

  • Guided
  • Represented
  • Grew life insurance, long term care, and annuity business from $13 to $18 million in 17 years.
  • Improved
  • Won
  • Assisted in negotiating terms with brokers and underwriters, improving client satisfaction ratings by 69%.
  • Collaborated with team of 3 in the development of category.
  • Analyzed the financial stability of potential clients, minimizing high-risk exposures and reducing default rates by 70%.
  • Received the “President’s Club” award for 15 consecutive years for outstanding sales performance.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.

Affiliations

  • Toastmasters
  • Certified Professional in Insurance Fraud (CPIIF) initiative
  • The Underwriting Academy, Inc. (Denver)
  • National Association of Mutual Insurance Companies (NAMIC)
  • Association of Insurance Professionals (AIP) - Member since 2018
  • Reinsurance Association of America (RAA) - Reinsurance Certification
  • National Alliance for Insurance Education & Research
  • Society of Chartered Property and Casualty Underwriters (CPCU)
  • Association of Average Adjusters (AAA) – Specialty Marine & Aviation Risks
  • Rotary International

Certifications

  • Project Management Professional (PMP)
  • Associate in Surplus Lines Insurance (ASLI)
  • Insurance Institute Chartered Insurance Professional (CIP)
  • Certified Professional Insurance Agent (CPIA)
  • Certified Ethical Hacker (CEH) for Insurance Professionals
  • Certified Underwriting Technician (CUT) by Vantage
  • Certified Regulatory Compliance Manager (CRCM)
  • Insurance Regulatory Compliance Certification (IRCC) by Cedar Works
  • Advanced Excel Certification for Underwriters
  • First Aid/CPR Certified

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