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Skills

  • HIPAA guidelines
  • Team development
  • Staff education and training
  • Exemplary people management skills
  • Coaching and counseling
  • Behavior management
  • Immigration laws knowledge
  • Credit and collections
  • Safety protocols
  • Administrative support

Work Experiences

  • Collaborated with people from various disciplines to provide patients with coordinated care.
  • Achieved a 54% response rate.
  • Wrote e-mails, promoted events on social media, and drafted phone scripts to recruit volunteers.
  • Worked with Community Organizer to coordinate volunteer activities and make promotional and marketing materials more accessible.
  • Achieved 8 signatures.
  • Taught young people how to use discussion-starting strategies and promote social change.
  • Several months meetings with clergy, community leaders, and organizational ally leadership were held.
  • Assisted patients in receiving appropriate, high-quality care that produced reasonable outcomes.
  • Organized 18 months staff development meetings to bring volunteers and members together to work toward a common goal.
  • Employers and insurance carriers were informed of my plans, findings, and outcomes.

Summaries

  • Strengths in workflow optimization and client relations backed up by Community and Public Service training.
  • Specializes in cross-functional collaboration and assists in system activities to recruit, coordinate, and mobilize large groups of people to action.
  • In community service, driven and newly promoted Executive Director.
  • Community Organizer is a highly motivated and skilled Community Organizer who can gracefully handle difficult client issues.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Uses qualitative and quantitative methods to track system engagement activities in order to find resources for fundraising opportunities.
  • Case Manager with experience working in metric environments.
  • With 17+ years of experience in the field, I am an expert recruiter and volunteer manager.
  • Attempt to use abilities and make significant changes in the process area.
  • Assisting citizens and businesses with service complaints is a specialty of the Community Service Specialist.

Accomplishments

  • Developed a strategy incorporating both in-person and virtual forums that gathered essential feedback from over 15 community members.
  • Recommended
  • Received “Director’s Award for Outstanding Performance” in standard for revisions to state grant guidelines.
  • Reduced
  • Ensured
  • Increased
  • Identified
  • Solved
  • Designed a success measurement framework that utilized Workday to monitor and enhance the effectiveness of community organizing campaigns by 66%.
  • Streamlined

Affiliations

  • Grassroots Global Justice Alliance
  • International Council of Nurses
  • National Coalition for Dialogue and Deliberation (NCDD)
  • Association for Computing Machinery
  • The Grassroots Activist Institute
  • National Association of Community Health Workers (NACHW)
  • The Local Initiative Support Corporation (LISC)
  • Community Trust Leadership Program
  • Society of Human Resource Management
  • International Association of Administrative Professionals

Certifications

  • Certified Volunteer Administrator (CVA)
  • Public Engagement and Civic Leadership Certification
  • Advance Certificate in Collective Impact Ironclad Systems
  • Collaborative Problem Solving Facilitator Certification
  • Community Economic Development Certification Brightline
  • ServSafe
  • Project Management for Nonprofits (PM4NP) Certification
  • CompTIA A+ Technician
  • Nonviolent Communication (NVC) Certification
  • CompTIA Network+

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