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Skills

  • Lean process improvement
  • Deliverable Quality Assurance
  • Resource allocation
  • Agile project management
  • Communication of Complex Ideas
  • Organization
  • End-to-end Project Delivery
  • Regulatory compliance
  • Forecasting and Trend Analysis
  • Effective problem-solving

Work Experiences

  • Determined the initiative objectives by analyzing feedback, observing consumers, and collecting surveys.
  • Analyzed stakeholder needs and expectations.
  • Looked for industry trends on social media and through online sources.
  • Achieved Innovation Award recognition.
  • Authored content for major project deliverables.
  • Oversaw the delivery of procedure project by process team, which resulted in system.
  • Achieved a 63% improvement in fiscal management.
  • Conducted post-project evaluations and lessons learned sessions, documenting findings to improve processes and outcomes in future projects.
  • Achieved a compliance rate of 25%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Expertise in identifying, articulating, and resolving a variety of issues.
  • Achieved a 80% compliance rate.
  • Achieved measurable gains in project KPIs.
  • Achieved up to $6 in savings.
  • Mandarin and Portuguese fluency
  • Recognized on a regular basis for outstanding performance and contributions to the Community and Public Service industry's success.
  • Achieved project completion targets.
  • Adept at leading risk assessment teams to ensure delivery-focused solutions, continuously achieving project completion targets despite complex challenges.
  • Consistently recognized for managing risk mitigation strategies that safeguard project timelines and prevent potential cost overruns.
  • Strengths in process improvement and cross-functional collaboration backed up by Community and Public Service training.

Accomplishments

  • Developed comprehensive project plans and aligned stakeholders, securing approval within several months and managing 17 key milestones.
  • Enhanced project workflows by creating real-time dashboards using SAP, resulting in a 79% increase in transparency for stakeholders.
  • Managed relationships with 5 high-priority stakeholders to meet strategic targets, leading to a 73% growth in repeat business.
  • Resolved product issue through consumer testing.
  • Led project teams through the lifecycle of initiative, reducing bottlenecks leading to a 25% faster completion compared to previous projects.
  • Integrated agile methodologies across 17 departments resulting in a 71% improvement in team collaboration and project success.
  • Exceeded performance targets in 2024 by reducing project lead times by 29% through an innovative use of project tracking tools.
  • Saved approximately $11 in operational costs by optimizing vendor management and renegotiating key contracts.
  • Handled project budget management of up to $8, successfully reallocating unused resources to reduce overall costs by 69%.
  • Drafted and negotiated 15 project contracts with external vendors, which led to an average cost saving of $5 per project.

Affiliations

  • Lean Enterprise Institute (LEI)
  • Society of Women Engineers
  • Society of Human Resource Management
  • Women in Project Management (WIPM)
  • International Council of Nurses
  • Project Management Institute (PMI)
  • Project Management Association of Canada (PMAC)
  • Society for Human Resource Management (SHRM)
  • Institute of Management Consultants USA (IMC USA)
  • Association for Computing Machinery

Certifications

  • Lean Six Sigma Green Belt Meridian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • DevOps Foundation Certification - 2016 - Beacon Labs
  • Key Performance Indicator (KPI) Professional Certification
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Certified ScrumMaster (CSM) - 2023, Cedar Works
  • Certified Public Accountant (CPA)
  • Certified Change Management Professional (CCMP)
  • Certified Associate in Project Management (CAPM) – Project Management Institute
  • DAMA Certified Data Management Professional (CDMP)

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