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Skills

  • Collaboration with cross-functional teams
  • Media file archiving and organization
  • Influencer outreach and partnership management
  • Audience engagement analysis
  • Client and stakeholder collaboration
  • Internal communication redesign
  • Communications
  • Routine inspections
  • Procedure equipment
  • Digital marketing strategies

Work Experiences

  • Solved program issues, improved operations, and provided excellent customer service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 75% improvement in post timing.
  • Assessed user engagement data on platforms, providing insights that led to a 67% improvement in post timing and frequency.
  • Captured high-resolution video and images.
  • Set up and maintained systems as well as analyzed user requirements.
  • Was in charge of the company's telecommunications networks, which included telephones, office equipment, the internet, and cable.
  • Collaborated with the marketing team.
  • Achieved zero downtime during projects.
  • Was in charge of installing, aligning, and balancing new equipment.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Student Media Assistant and outstanding performer in budget management and team leadership.
  • Adept at managing a range of digital assets, including designing infographics and maintaining archives, to support high-traffic content initiatives at system.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at creating visually appealing graphics.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Successful process improvement and cross-functional collaboration Communications Technician.
  • Boosted engagement for departmental content.
  • Captured and created error-free broadcasts.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.

Accomplishments

  • Organized and monitored the delivery of multimedia content for weekly newsletters, reducing errors in final output by 83%.
  • Used project management tools like Jira to prioritize tasks and deadlines, improving production turnaround time by 77%.
  • Revised and edited copy for promotional posters and digital banners, resulting in category for university’s marketing campaigns.
  • Collaborated with team of 14 in the development of method.
  • Created engaging post-production video content that increased social media impressions by 17%, as tracked through SAP.
  • Utilized system to edit media projects, improving content accuracy by 81% and shortening edit cycles by 10 days.
  • Assessed social media analytics across 15 platforms, identifying trends that increased daily engagement by 28%.
  • Documented and resolved program which led to framework.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Co-managed content calendars for metric digital platforms, ensuring the timely release of posts that aligned with department goals.

Affiliations

  • National Broadcasting Society
  • Association for Computing Machinery
  • Lions Club
  • International Association for Media and Communication Research (IAMCR)
  • Interactive Multimedia & Collaborative Communications Alliance
  • Professional Publishers Association (PPA)
  • American Society of Safety Professionals
  • National Association of Social Workers
  • Project Management Institute
  • Rotary International

Certifications

  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Adobe Certified Professional in Visual Design (Photoshop)
  • Content Strategy for Professionals Certification by Northwestern University
  • Certified Video Editing Professional (CVEP)
  • Certified Creative Cloud Professional (CCCP)
  • Digital Media Certification by Harbor & Co.
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • HubSpot Content Marketing Certification

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