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Skills

  • Project organization
  • Insurance billing
  • Food preparation
  • Pricing tool development
  • Budgets
  • Communications
  • Report writing
  • Team management
  • Dental impression specialist
  • Treatment room cleanup

Work Experiences

  • Administered polished patient care and monitored vitals during procedures, enhancing patient comfort and reducing anxiety-related cancellations by 71%.
  • Created multi-threaded admin web applications based on category.
  • Achieved a 43% reduction in administrative errors.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Aligned dental prosthetics such as bite blocks for precise fitting, reducing appointment times by 10 minutes per session.
  • Designed and built artificial metal and porcelain teeth with appealing finishes and long-lasting frameworks.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Oversaw the delivery of method project by initiative team, which resulted in program.
  • Achieved improvement in three years.

Summaries

  • Well-rounded, with strong X-ray, strategic planning, and client relations skills.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Trained in the creation of complete and partial dental appliances to meet the needs of patients.
  • Customer-focused Sales Representative with 2 years of experience solving problems for clients.
  • Chairside Dental Assistant is a multi-talented Chairside Dental Assistant who is consistently rewarded for planning and operational improvements.
  • Successful dental professional with 16 years of experience working in a fast-paced environment.
  • Dedicated to providing exceptional care to all patients as part of a team.
  • Top-producing salesperson and industry expert in Dental.
  • Open and clear communicator who is used to working under pressure and adhering to strict deadlines.
  • By facilitating exam room turnovers, preparing patients for examinations, and educating patients on oral hygiene and care, they were successful in maintaining patient flows.

Accomplishments

  • Key contributor in clinical audit preparations, ensuring all protocols were in place and leading to a procedure audit score.
  • Actively participated in infection control processes, meeting compliance standards and receiving positive feedback during OSHA.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized ultrasonic scalers proficiently during hygiene appointments to reduce cleaning time by 72%, contributing to more efficient patient flow.
  • Implemented cost-saving techniques for dental supply inventory management, achieving a 55% reduction in supply waste while ensuring availability of critical materials.
  • Devised and implemented a new sterilization protocol, reducing cross-contamination risk by 32% and improving overall patient safety.
  • Recognized for excellence in chairside behavior, ensuring a smooth clinic operation, and maintaining focus on patient care as measured by 33%.
  • Mentored junior dental assistants, improving onboarding efficiency and reducing training time by 31%.
  • Trained in four-handed dentistry procedures, facilitating seamless support to the dentist and elevating overall team performance.
  • Implemented new time-saving techniques in chairside preparation, reducing preparation phase durations by 15% and increasing daily patient turnover capacity.

Affiliations

  • Volunteer at system for underprivileged communities
  • Lions Club
  • Certified in Basic Life Support (BLS) for Healthcare Providers
  • CPR/AED Certified through the American Heart Association
  • Annual Attendee of the American Dental Association (ADA) meetings and conventions
  • Association of Information Technology Professionals
  • Advanced Chairside Dental Assisting Course Attendee in 2022
  • American Medical Informatics Association
  • Participant in the Open Wide Dental Mission Program in 2019
  • Associate Member of the Academy of General Dentistry (AGD)

Certifications

  • Coronal Polishing Certificate procedure
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Emergency Medical Technician (AEMT) Certification through Atlanta
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Protection Officer (CPO)
  • Dental Billing and Coding Certification through program
  • Google Certified Professional Cloud Architect
  • Expanded Functions Dental Assistant (EFDA) Certification system
  • Certified Electronic Health Records Specialist (CEHRS) with system
  • Dental Anesthesia Assistant National Certification Exam (DAANCE)

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