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Skills

  • Research
  • Social media networking
  • Sales reporting
  • Automated lead management tools
  • Sourcing Strategies
  • Records administration
  • Sales quota achievement
  • Sales presentations
  • Business development and planning
  • CRM

Work Experiences

  • Assisted in the planning of sales events and meetings, including the preparation of materials and the setup of meeting rooms.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Hired 3 sales representatives over a three years period.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Had weekly meetings with Inside Sales Interns to figure out how to get around sales roadblocks.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 3%.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Organized company files and created support system to decrease workload and increase productivity of account managers.
  • Helped each customer navigate sales processes by managing customer expectations through strategic communications.

Summaries

  • Good at coordinating projects and keeping databases up to date.
  • Within Miscellaneous, senior Inside Sales Intern and outstanding performer in workflow optimization and performance reporting.
  • Strict Inside Sales Intern with metric supervisory experience of 7 years.
  • Adept Inside Sales Intern with an eye for detail.
  • Adept at utilizing market research.
  • Inside Sales Intern with 3 years of successful project management and client relations experience.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • Clear understanding of project management and vendor management as well as strategic planning training.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Skilled in risk assessment and capable of streamlining daily activities to increase productivity and sales.

Accomplishments

  • Recommended CRM workflow enhancements that decreased manual data entry time, allowing the team to focus on high-priority follow-ups.
  • Prepared and analyzed regular sales performance reports, enabling management to make data-driven decisions on sales strategies.
  • Assisted with lead conversion process improvements, reducing average conversion time from 2 days to 11 days.
  • Spearheaded cross-functional collaboration efforts with marketing and sales that improved lead quality by 79%.
  • Collaborated with team of 2 in the development of initiative.
  • Suggested enhancements in product offerings that led to a proposal for new products, resulting in process for the business.
  • Contributed to meeting 85% of quarterly sales targets through effective lead nurturing and cross-selling efforts.
  • Monitored sales performance metrics, delivering insights that resulted in a 85% improvement in team productivity.
  • Researched competitor offerings and market trends, providing strategic insights that contributed to a 74% growth in market share.
  • Partnered with senior sales staff to develop upselling scripts that resulted in a 72% year-over-year growth for pre-existing accounts.

Affiliations

  • National Business Honor Society (NBHS)
  • Customer Relationship Management Professionals (CRMP)
  • Sales and Marketing Executives International (SMEI)
  • American Marketing Association (AMA)
  • International Council of Nurses
  • Freemason
  • Association of Inside Sales Professionals (AISP)
  • Salesforce Administrator Certification Program
  • Jaycees
  • American Society of Safety Professionals

Certifications

  • Communication Skills for Sales Certification - Coursera
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Digital Sales Consultant (CDSC) - DigitalMarketer
  • Sales Operation Science Certification - RevOps Academy
  • Lead Generation Specialist Certification - LeadsBridge Academy
  • CompTIA A+ Technician
  • Certified Sales Process Engineer (CSPE) - Sales Engineers Society
  • Certified Inside Sales Professional (CISP) - AA-ISP
  • LinkedIn Sales Navigator: Best Practices - LinkedIn Learning
  • Apple Certified Associate (ACA)

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