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Skills

  • Patient-centered care delivery
  • X-ray technologies
  • Supervision
  • Process improvement
  • Customer service expertise
  • Problem resolution
  • Business operations
  • Customer service
  • First Aid/CPR
  • Multi-department workflow management

Work Experiences

  • Coordinated with administrative staff.
  • Developed a new staffing schedule.
  • Cut internal response times by 54%.
  • Decreased external audit flags by 28%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Transported Adobe Creative Suite to one year customer locations.
  • Collaborated closely with insurance companies to streamline pre-authorization processes, reducing processing time by 16%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Conducted performance review processes.
  • Dedicated MRI department leader.
  • With precision and focus, operates medical equipment and masters technologies.
  • Considerate MRI Supervisor with excellent data entry, Jira and scan and diagnostic procedure body positioning skills.
  • Strengths in risk assessment and process improvement backed up by Miscellaneous training.
  • Boosted overall performance.
  • Dedicated MRI department leader skilled in multi-department workflow integration, consistently improving cooperation, reducing scan errors, and shortening reporting times by 61%.
  • Boosted scan efficiency by 76%.
  • Boosted collaboration.
  • MRI Supervisor with 4 years of successful budget management and strategic planning experience.

Accomplishments

  • Reduced energy consumption within the MRI department by 85% through more efficient equipment usage protocols and proper shutdown procedures.
  • Mentored junior MRI staff, resulting in a 15% improvement in staff retention and professional development.
  • Achieved Scrum Master for the MRI department, introducing cutting-edge practices that increased operational efficiency by 77%.
  • Coordinated interdepartmental workflow changes, resulting in reduced patient wait times and enhancing patient satisfaction scores by 63%.
  • Resolved product issue through consumer testing.
  • Strategized and deployed machine recalibration workflows, reducing downtime by 44% and improving image quality consistency.
  • Conducted regular risk assessments, identifying 14 operational risks and mitigating them, ensuring full compliance with safety standards.
  • Collaborated with team of 10 in the development of program.
  • Fostered a culture of continuous improvement within the MRI team, achieving a 69% increase in employee satisfaction and retention.
  • Led cross-functional teams in MRI safety and compliance audits, rectifying 12 issues to ensure 100% compliance with regulatory guidelines.

Affiliations

  • Jaycees
  • Association for Quality Imaging (AQI)
  • Accredited Medical Radiation Technologist Development Program 2017
  • Society for Magnetic Resonance Technologists (SMRT)
  • Freemason
  • Magnetic Resonance Safety Officer (MRSO) Certification
  • Lions Club
  • American Marketing Association
  • Institute for Magnetic Resonance Safety, Education, and Research (IMRSER)
  • Certified Radiology Administrator (CRA) Certification

Certifications

  • Radiation Safety Officer (RSO) Certification
  • Lean Six Sigma Green Belt Certification for Healthcare
  • Cisco Certified Internetwork Expert (CCIE)
  • American College of Radiology (ACR) MRI Accreditation
  • Health Care Compliance Association (HCCA) - Certified in Healthcare Compliance (CHC)
  • Certified Professional in Healthcare Quality (CPHQ) by NAHQ
  • Occupational Safety and Health Administration (OSHA) Certification in Healthcare
  • International Society for Magnetic Resonance in Medicine (ISMRM) Membership
  • Basic Life Support (BLS) Certification by the American Heart Association
  • Microsoft Certified Systems Engineer (MCSE)

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