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Skills

  • Budgets
  • Forecasting and planning
  • Presentation skills
  • Guest seating arrangements
  • Client relations
  • Safe food handling
  • Banquet coordination
  • Customer-focused
  • MS Office
  • Daily specials memorization

Work Experiences

  • Customer questions about hours, seating, and program information were answered by me.
  • Balanced customer walk-ins and reservations through effective management, resulting in a table turnover increase by 28% during key revenue hours.
  • Was in charge of coordinating high-quality dining services in order to meet or exceed guest expectations, as well as enforcing quality standards and ensuring smooth operations.
  • Achieved 10 consecutive months of compliance.
  • Balanced customer walk-ins and reservations.
  • Achieved 18% growth in returning customers.
  • Budgeted costs by $18 per quarter.
  • Accomplished this within 5 months.
  • Assisted Dining Room Supervisor with budget management, team leadership, and client relations.
  • Memorized restaurant wine stock and appropriate entree pairings, resulting in $16 in daily wine sales.

Summaries

  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Experienced meat and deli department associate with over 11 years of experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Create, develop, and implement cost-cutting and efficiency-enhancing initiatives.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Dining Room Supervisor is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Dining Room Supervisor is a multi-talented Dining Room Supervisor who is consistently rewarded for planning and operational improvements.
  • Ready to take on new challenges with a role in the metric industry.

Accomplishments

  • Solved
  • Initiated
  • Generated a 14% increase in wine sales by making appropriate food-pairing suggestions to guests.
  • Resolved
  • Prepared
  • Proposed
  • Improved
  • Integrated
  • Consulted
  • Ensured

Affiliations

  • Association for Computing Machinery
  • Jaycees
  • Society of Women Engineers
  • American Culinary Federation (ACF) - Approval of Kitchen Operations Course
  • Association of Information Technology Professionals
  • Freemason
  • Foodservice Consultants Society International (FCSI) - Associate Member Program
  • Rotary International
  • National Association of Catering and Events (NACE) - Professional Development Program
  • International Food Service Executives Association (IFSEA) - Young Leader in Hospitality Award

Certifications

  • Salesforce
  • CompTIA Network+
  • ServSafe
  • Hospitality Supervisor Level 3 Diploma - category
  • ServSafe Food Protection Manager Certification
  • Certified Public Accountant
  • OSHA: Food Handling
  • CompTIA Security+
  • Certified Professional in Food Safety (CP-FS) - National Environmental Health Association
  • Amazing Service Receptionist Certificate - Summit Group

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