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Skills

  • Public speaking
  • Clerical support
  • Relationship development
  • Problem resolution
  • Account development
  • Conflict resolution
  • Interpersonal communication
  • Product testing
  • Hardware evaluation
  • MS Office

Work Experiences

  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Advised
  • Started it.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Devised public relations and marketing strategies.
  • Sought advice.
  • Ensured
  • Established
  • Program was planned and carried out by me.

Summaries

  • Service-driven
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Pragmatic
  • Associate Account Executive is articulate and driven to succeed.
  • Professional with process improvement and project management expertise who is organized and resourceful.
  • Dependable
  • Adaptable, tenacious, and capable project manager with over 9 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Associate Account Executive with 3 years of successful team leadership and budget management experience.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.

Accomplishments

  • Actively engaged with decision-makers during quarterly business reviews, leading to an 10 increase in contract value per client.
  • Improved sales funnel efficiency by 21% through optimizing touchpoints and leveraging personalized communication strategies.
  • Drove collaboration between sales, customer success, and marketing teams to develop client success stories, increasing referrals by 64%.
  • Closed opportunities with an average deal size of $6, contributing to overall team revenue of $7 during YTD.
  • Led prospecting efforts that increased the sales opportunity pipeline by 49% through targeted outreach campaigns.
  • Assisted in negotiating long-term service contracts worth $10/year, contributing to 27% annual revenue growth.
  • Guided end-to-end sales cycle management that resulted in 18 successful new deals per quarter.
  • Fostered strong relationships with clients, resulting in category customer referrals and a pipeline growth of 67%.
  • Improved client satisfaction by 41% through regular KPI reviews and personalized service plans.
  • Collaborated with cross-functional teams to complete method by framework, exceeding client expectations and increasing account engagement.

Affiliations

  • Jaycees
  • Salesforce Trailblazer Community Member
  • National Society of Account Executives (NSAE)
  • Society of Women Engineers
  • Certified Sales Executive (CSE) through SMPS
  • Association for Supply Chain Management (APICS)
  • B2B Sales Leadership Roundtable Participant
  • Certified Business Development Professional (CBDP), 2024
  • Freemason
  • IBM Cognos Analytics Certification 2022

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Salesforce Certified Administrator
  • Certified Inside Sales Professional (CISP) - AA-ISP
  • Certified Key Account Manager (CKAM) - process
  • Google Ads Search Certification
  • Certified Professional in Sales Management (CPSM) – Meridian
  • Certified Sales Enablement Professional (CSEP) - Sales Enablement Society
  • Certified Business Analysis Professional (CBAP)
  • Project Management for Sales Professionals Certification – Brightline
  • Certified Digital Sales Professional (CDSP) - category

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