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Skills

  • Multitasking in a high-demand setting
  • Customer relationships
  • Collaborative team support
  • Safety processes and procedures
  • Conflict resolution with logistics teams
  • Optimization of workflow efficiency
  • Inventory management software proficiency (Tableau)
  • Equipment monitoring
  • Organization
  • Team building

Work Experiences

  • Collaborated with suppliers and logistics teams.
  • Completed a comprehensive safety and equipment training program.
  • Achieved results within 6 months.
  • Conducted inspection audit at Portland.
  • Was in charge of replacing damaged or missing products in a timely and efficient manner.
  • Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking.
  • Coordinated delivery schedules and communicated frequent updates between warehouse staff and management, improving logistical planning for large shipment days.
  • Achieved results in one year.
  • Looked at the shelves in the method department to see what needed to be replenished or reordered.
  • Informed customers about store policies at the checkout counter, which reduced customer service complaints and calls.

Summaries

  • Accomplished Store Hand.
  • Boosted store productivity.
  • Collaborated effectively with logistics teams.
  • Adept at inventory management using ServiceNow.
  • Collaborative Store Hand skilled in warehouse operations.
  • Bringing 8 years of experience.
  • Certified forklift operator and safety-conscious Store Hand with zero safety violations during a several months audit, ensuring compliance with all safety standards.
  • Dedicated Store Hand with a strong work ethic and experience managing risk assessment and data analysis in high-pressure situations.
  • Program environments are something I'm very familiar with.
  • Multilingual individual with a team-oriented personality and the ability to handle a variety of tasks, including shipments and customer payments.

Accomplishments

  • Managed 10 product returns and exchanges without inventory imbalances, ensuring customer satisfaction and minimized losses.
  • Prepared and loaded delivery trucks ahead of schedule, increasing overall transport efficiency by 67%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assessed daily stock levels and alerted management in time for restocking, reducing out-of-stock rates by 59%.
  • Successfully executed safety training sessions that resulted in 5 direct reports obtaining ITIL.
  • Assumed additional leadership responsibilities during peak seasons, guiding a team of 3 to meet tight deadlines.
  • Collaborated with logistics team to adjust stock distribution schedules, resulting in a 48% reduction in product wastage.
  • Created a streamlined process for returning excess stock, reducing time spent managing returns by 16 hours per week.
  • Trained 13 new hires in safe work procedures, improving team readiness during high-demand seasons.
  • Worked closely with distribution to identify delivery delays, streamlining the shipping process and reducing late deliveries by 85%.

Affiliations

  • American Society of Safety Professionals
  • International Warehouse Logistics Association (IWLA)
  • National Association of Productivity and Organizing Professionals (NAPO)
  • National Institute for Distributive Education
  • Toastmasters
  • Association of Retail Professionals (ARP)
  • Supply Chain Alumni Network - standard
  • Certified in Production and Inventory Management (CPIM) - initiative
  • Pick and Pack Association
  • Society of Women Engineers

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Inventory Coordinator Certification
  • ServSafe
  • Damage Prevention and Reduction (Fragile Goods) Certification
  • Certified Material Handling and Distribution Manager (CMHDM)
  • OSHA Forklift Safety (Powered Industrial Truck) Certification
  • Certified in Automated Inventory Systems
  • Supply Chain Management Certificate – ASCM 2022
  • Certified Supply Chain Professional (CSCP)
  • Hazardous Material Handling Certification Raleigh

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