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Skills

  • Cross-departmental collaboration
  • Employee relations
  • File and records management
  • Career counseling
  • First Aid/CPR
  • Stakeholder collaboration
  • Communications
  • Wages and salary
  • Benefits and compensation
  • Project organization

Work Experiences

  • Collaborated with employers to develop training programs.
  • Boosted client employability by providing training in interview etiquette, resume optimization, and soft skills, with 31% of attendees getting hired post-training.
  • Created initiatives for youth employment.
  • Administered funding programs for job seekers displaced by system, helping the city reduce unemployment rate by 20% within 2020 timeframe.
  • Assisted 7 veterans in finding sustainable careers.
  • Served as a staff advocate, encouraging and assisting standard in identifying and resolving conflicts.
  • Achieved results within procedure.
  • Decreased average response time from initiation to service by 51%.
  • Brought together 17 local businesses and job-seeking clients.
  • Advised clients on job market trends and employer needs, resulting in 13% of clients securing employment in high-demand sectors.

Summaries

  • Collaborated with recruiters to identify high-demand positions.
  • Aligned client skills with high-demand sectors.
  • Champion of workforce equity, driving placement initiatives that improved employment outcomes for minority groups and underserved populations.
  • Achieved a 75% employment rate.
  • Committed to empowering clients.
  • Employment Program Representative is a multi-talented Employment Program Representative who is consistently rewarded for planning and operational improvements.
  • Aligned client placement with emerging job market trends.
  • Adept at monitoring unemployment trends and delivering actionable reports to inform local policies, contributing to workforce program effectiveness.
  • Accomplished within one year.
  • Achieved success in 2017.

Accomplishments

  • Conducted needs assessments for unemployed participants, matching 30% to job training that aligned with market demands and personal skills.
  • Led the outreach and recruitment efforts for framework program, surpassing the enrollment target by 27% and securing additional funding for future initiatives.
  • Developed partnerships with state agencies, supporting displaced workers and lowering local unemployment rates by 58%.
  • Collaborated with team of 6 in the development of framework.
  • Successfully planned and hosted 2 job fairs that connected 3 employers with over 9 job seekers, resulting in a 80% placement rate within 6 months.
  • Resolved product issue through consumer testing.
  • Managed a rotating caseload of over 8 participants and exceeded placement targets by 16% while maintaining strict client confidentiality and compliance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Chaired monthly networking events with 5 local businesses, fostering collaboration and generating new job leads that led to 15% participant job placement growth.
  • Secured and managed internship/APL programs for underrepresented community members, resulting in 73% full-time employment following program completion.

Affiliations

  • Coalition of Workforce Development Boards
  • American Association of Career Professionals
  • Human Services Workforce Association
  • Workforce Employment & Training Association
  • National Association of Workforce Development Professionals (NAWDP)
  • Project Management Institute
  • International Public Management Association for Human Resources (IPMA-HR)
  • Toastmasters
  • Association of Information Technology Professionals
  • Freemason

Certifications

  • Social Media Recruitment Strategy Certificate - category
  • Certified Life and Career Coach - standard
  • Certified Business Services Consultant (CBSC) - metric
  • National Certified Counselor (NCC) - category
  • Cisco Certified Network Associate (CCNA)
  • Certified Internet Recruiter (CIR) - program
  • Labor Market Information Analyst Certification - metric
  • Train-the-Trainer Certification - framework
  • Certified Professional in Talent Development (CPTD) - method
  • Human Services Professional Certificate - category

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