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Skills

  • Recording patient demographics
  • Business operations
  • Contract agreement preparation
  • MEDISOFT proficient
  • Document conversion
  • Mail distribution
  • Customer and client relations
  • Human resource laws knowledge
  • 5 WPM typing speed
  • Answering incoming calls

Work Experiences

  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Archived paper documentation into electronic systems.
  • Scheduled weekly staff meetings and kept track of the minutes for corporate records.
  • Created a more efficient supply ordering process.
  • Greeted visitors warmly and informed staff when scheduled appointments arrived.
  • Assisted in preparing the office for method.
  • Assisted with drafting and proofing internal communications, promoting brand alignment across all external-facing media.
  • Arranged for quick repairs and maintenance of office equipment with vendors.
  • Was in charge of sorting and distributing office mail as well as keeping track of incoming shipments for corporate records.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.

Summaries

  • Professional with data analysis and workflow optimization fluency.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Clerical Assistant is a skilled Clerical Assistant who can train new administrative professionals, support program needs, and manage projects with little supervision.
  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Maintaining tight financial controls and Miscellaneous compliance is a strength.
  • Knowledgeable in the use of common office equipment and category software.
  • Clerical Assistant with 18 years of successful project management and stakeholder engagement experience.
  • Motivated Office Automation Clerk looking for a new job where her strategic planning and client relations skills can be put to good use.

Accomplishments

  • Handled confidential client files and employee records, strictly following Miscellaneous confidentiality policies and privacy laws.
  • Documented and resolved system which led to process.
  • Assisted in organizing procedure, successfully coordinating logistics for over 7 attendees, including catering, AV setup, and seating arrangements.
  • Initiative Trained medical billing staff of 13 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Trained 13 temporary accounting administrative staff during tax season.
  • Improved accuracy of timekeeping records by reviewing and correcting time entry logs for 6 employees using Workday.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Data Reporting: Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Answered and directed a high volume of phone calls, resolving customer and stakeholder queries with a professional and courteous demeanor.

Affiliations

  • Executive Assistant at Lakeside Partners for Annual Charity Event Planning Committee
  • International Association of Administrative Professionals (IAAP)
  • National Association of Legal Assistants (NALA)
  • Association of Information Technology Professionals
  • Registered Member of the Association of Virtual Assistants (AVA)
  • State Association for Office Professionals
  • International Council of Nurses
  • Toastmasters
  • National Association of Professional Women (NAPW) Membership for Professional Development
  • Professional Member of the Administrative Professionals Forum (APF)

Certifications

  • ServSafe
  • Certified Records Manager (CRM) - category
  • Workplace Communication and Conflict Resolution Certification – Lakeside Partners
  • International Association of Administrative Professionals: PMP
  • Cisco Certified Network Associate (CCNA)
  • Certified Receptionist and Office Manager - Vantage
  • Basic Document Management System (DMS) Certification – Brightline
  • Certified Protection Officer (CPO)
  • Certified Administrative Professional (CAP) – International Association of Administrative Professionals
  • Data Entry Specialist Certification - Harbor & Co.

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