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Skills

  • Data entry
  • Supply Chain Management
  • Preventative maintenance scheduling
  • Interpersonal and written communication
  • MS Office
  • Strong verbal communication
  • Document scanning
  • Dinner service planning
  • Risk management processes and analysis
  • Business operations

Work Experiences

  • Coordinated with the facilities manager.
  • Achieved Excellence Award for exemplary asset management, reducing lost and damaged equipment by 21% over 2023 months.
  • Double-checked the data's accuracy and integrity.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Kept track of how much procedure supplies were being used and contacted vendors to place new orders.

Summaries

  • Clear understanding of budget management and cross-functional collaboration as well as process improvement training.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Offering 8 years of experience in the method maintenance field, as well as technical drawing, blueprint, and manual reading skills.
  • Maintenance Clerk with 10 years of successful process improvement and project management experience.
  • Uses workflow optimization and vendor management skills to run an efficient office.
  • Knowledgable in a variety of design and testing methodologies.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Design and development of successful framework embedded software applications in the past.
  • Individual with cross-functional collaboration who is active and well-educated.
  • Professional with project management and stakeholder engagement fluency.

Accomplishments

  • Led a continuous improvement initiative, reducing vendor service lead times by an average of 17 days per request.
  • Contributed to the development of a maintenance budget that realized a 19% savings compared to the previous fiscal year.
  • Managed a parts inventory system, which reduced turnaround times for repairs by ensuring the availability of high-demand items at all times.
  • Assisted in the creation of maintenance process documentation to streamline workflow initiatives, improving team efficiency by 68%.
  • Resolved product issue through consumer testing.
  • Developed cross-functional training programs for employees, increasing team members' knowledge of equipment by 72% and reducing reliance on external support.
  • Facilitated interdepartmental meetings to align on maintenance priorities and successfully reduce operational bottlenecks by 82% in 6 months.
  • Mentored 5 new maintenance clerks, improving their skill sets and helping them integrate more rapidly into operations.
  • Collaborated with purchasing team to source budget-friendly parts and materials, lowering equipment upkeep costs while maintaining quality standards.
  • Trained and supported cross-departmental staff in using utility/service management software, improving interdepartmental workflows by 82%.

Affiliations

  • Certified Building Operators (CBO) Program
  • Association of Information Technology Professionals
  • Occupational Safety and Health Administration (OSHA) Training Certification
  • National Electrical Code (NEC) Knowledge Course
  • Manufacturing Skill Standards Council (MSSC)
  • Service Desk Institute (SDI) – Maintenance Desk
  • National Association of Social Workers
  • Warehousing Education and Research Council (WERC)
  • Certified Maintenance & Reliability Professional (CMRP)
  • Toastmasters

Certifications

  • Certified Maintenance & Reliability Professional (CMRP) – Meridian
  • Machine Inspection and Diagnostic Certification – system
  • First Aid/CPR Certified
  • Certified Boiler Operator (CBO) – Ohio
  • ServSafe
  • Professional in Inventory Management Certification (CPIM) – APICS
  • Certified Public Accountant
  • Certified Electronics Technician (CET) – Electronics Technicians Association International
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)

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