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Skills

  • Cultural sensitivity in enforcement
  • Field surveillance technology expertise
  • Immigration Case Management
  • Supervision
  • Cross-Border Investigations
  • Casefile documentation accuracy
  • Chain of custody maintenance
  • Investigative case prioritization
  • MS Office
  • Organization

Work Experiences

  • Achieved a 16% reduction in clerical errors.
  • Checked immigration documents for accuracy, asked questions, and reported any discrepancies to authorities for further investigation.
  • Assisted in a 71% increase in interceptor responses.
  • Collaborated with initiative customers to determine their needs and deliver standard service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted in President's Club-winning investigation.
  • Achieved a 33% increase in successful interdictions.
  • Conducted framework investigations.
  • Achieved improvements in 2016.
  • Aided judicial process during hearings.

Summaries

  • Achieved 100% adherence to federal and state laws.
  • Achieved a 44% reduction in illegal entry attempts.
  • Adhered to strict immigration regulations.
  • Immigration Enforcement Agent is a multi-talented Immigration Enforcement Agent who is consistently rewarded for planning and operational improvements.
  • Achieved a 15% improvement in processing time.
  • 17 years of experience in cross-border investigations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of client relations and team leadership as well as performance reporting training.
  • Achieved a 23% decrease in unauthorized entry attempts.
  • Accomplished Immigration Enforcement Agent.

Accomplishments

  • Executed high-value removals of 2 individuals with prior criminal convictions, ensuring public safety.
  • Led site inspections across 2 facilities, identifying potential violations of federal detention standards.
  • Identified and tracked down 2 wanted individuals using fugitive operation program, leading to their subsequent deportation or prosecution.
  • Provided courtroom testimony in support of legal counsel, securing a conviction rate of 35% in federal immigration cases.
  • Documented and resolved method which led to initiative.
  • Enabled a 38% improvement in response times to immigration violation reports through successful coordination of field agents.
  • Reviewed traveler documentation with precision, identifying suspicious entries and leading to the arrest of 12 individuals using counterfeit documentation.
  • Due to effective communication practices, inter-agency case collaboration time was reduced by 80% across 14 task forces in 2015.
  • Partnered successfully with program to execute joint immigration enforcement operations, leading to the arrest of 15 high-priority fugitives.
  • Utilized SAP to carry out biometric identification checks, resulting in a 58% decrease in identity fraud attempts.

Affiliations

  • U.S. Marshals Service Association
  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • American Society of Safety Professionals
  • International Association for Identification (IAI)
  • Law Enforcement Immigration Task Force (LEITF)
  • Lions Club
  • American Correctional Association (ACA)
  • International Association of Administrative Professionals
  • National Association of Legal Investigators (NALI)

Certifications

  • Advanced Immigration Law and Policy Certificate - system
  • Certified Fraud Examiner (CFE) metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Firearms and Defensive Tactics Certification - Federal Law Enforcement Training Centers (FLETC)
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Criminal Intelligence Certified Analyst (CICA) – Brightline
  • Certified Public Accountant
  • Professional Certification in Immigration Laws and Regulations - Summit Group

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