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Skills

  • Process implementation
  • Team management
  • Business operations
  • First Aid/CPR
  • Dinner service planning
  • Public speaking
  • Sexual assault victim counseling
  • Data entry
  • Strong verbal communication
  • Interpersonal and written communication

Work Experiences

  • Gathered and provided information to coordinating agencies so that clients could receive the best possible guidance.
  • Entered data into the HubSpot system, including payments, account information, and call logs.
  • Assisted 16 clients.
  • Achieved metric average response time.
  • Advocated for survivor-centered changes.
  • Testified under oath as a child advocate to assist with child custody decisions in family court.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Advocated for change in Raleigh.
  • Achieved recognition as President's Club for outstanding service, based on consistently high client success and retention rates.

Summaries

  • Adept at building relationships with legal institutions.
  • Among his accomplishments is the creation of a initiative app for use in the standard industry.
  • Passionate about creating and facilitating programs that help underserved communities.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Customer-focused Sales Representative with 9 years of experience solving problems for clients.
  • Domestic Violence Advocate with 11 years of successful stakeholder engagement and team leadership experience.
  • Achieved substantial reductions in violence recurrence.
  • Have a lot of experience working with Native American communities, juveniles on probation, and women in the sex trafficking industry.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Achieved a 17% client satisfaction rate.

Accomplishments

  • Designed and facilitated vicarious trauma prevention workshops for 11 staff members, reducing burnout by 25% over one year.
  • Resolved product issue through consumer testing.
  • Successfully negotiated with local housing authorities to secure priority shelter for 2 high-risk survivors in Columbus.
  • Secured 8 in grant funding to develop new support services, helping 14 survivors with emergency shelter and legal aid.
  • Developed outreach materials targeting underserved populations in Austin, increasing domestic violence reporting by 66% among minority communities.
  • Conducted culturally competent individual and group counseling for over 15 survivors, leading to a 47% improvement in client mental health assessments.
  • Organized and facilitated 8 community workshops on domestic violence awareness and prevention, reaching 51% more participants within the past year.
  • Led team fundraising efforts that generated 15 annually, allowing for expanded services and outreach programs for survivors.
  • Documented and resolved method which led to framework.
  • Collaborated with a multidisciplinary team to provide crisis intervention for 6 survivors annually, facilitating access to legal, medical, and shelter services.

Affiliations

  • Lions Club
  • National Association for Court Management (NACM)
  • Association for Supply Chain Management (APICS)
  • Trauma-Informed Care Network
  • The Safe Homes Project
  • Toastmasters
  • American Marketing Association
  • Futures Without Violence (FWV)
  • Society of Human Resource Management
  • American Medical Informatics Association

Certifications

  • Certified Crisis Intervention Specialist (CCIS) – method
  • Substance Use and Intimate Partner Violence (IPV) Certification - Ironclad Systems
  • Trauma-Informed Care Certification program
  • Nonprofit Management Certification Cedar Works
  • CompTIA Network+
  • Domestic Violence Awareness & Prevention Certification - method
  • Certified Immigration Advocate for Domestic Abuse Survivors - procedure
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Emergency Crisis Counseling Certification - Oregon

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