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Skills

  • Relationship development
  • Budgets
  • Reduction in self-harm incidents using behavioral techniques
  • MS Office
  • Inclusion and community integration program development
  • Medication adherence protocol management
  • First Aid/CPR
  • Staff coaching and leadership in care settings
  • Process improvement
  • Hospital admission frequency reduction initiatives

Work Experiences

  • Contributed to system.
  • Oversaw the delivery of system project by metric team, which resulted in framework.
  • Advised families during the transition from institutionalized settings into home-based care, ensuring a 46% reduction in re-admissions.
  • Collaborated with interdisciplinary teams, ensuring effective rollout of person-centered interventions for clients across Seattle.
  • Achieved 15% improvement in treatment plan adherence.
  • Achieved a category resolution.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with specialists to refine care plans.
  • Transported Power BI to the past year customer locations.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Achieved results among participants in several months.
  • Achieved a 52% improvement in care outcomes.
  • Dedicated to providing best-in-class care to framework patients through individualized and personalized treatment.
  • Competent in common medical procedures, recreational planning, and patient and staff safety techniques.
  • Mental Retardation Professional is a multi-talented Mental Retardation Professional who is consistently rewarded for planning and operational improvements.
  • Advanced knowledge in behavioral modification, helping 13 individuals reduce maladaptive behaviors by 63% through structured support plans.
  • Adept at family consulting.
  • Analyzed client outcomes.
  • Achieved a 23% reduction in residential care needs.

Accomplishments

  • Trained 10 staff members on personalized care techniques, increasing client satisfaction by 31% and reducing turnover.
  • Collaborated with speech and occupational therapists to implement adaptive communication tools, achieving a 50% improvement in client language skills.
  • Coordinated a cross-disciplinary team to adapt assistive technologies, enhancing quality of life for clients with communication barriers.
  • Documented and resolved framework which led to program.
  • Developed a structured caregiver training program that resulted in a 59% increase in caregiver satisfaction and engagement.
  • Led behavioral data analysis across 11 case studies, driving targeted care adjustments that improved client outcomes by 41%.
  • Led the transition process of 16 adults with intellectual disabilities into supported housing, reducing institutional reliance by 73%.
  • Led a collaborative case management process that identified resource gaps, securing 4 in additional funding to address service needs.
  • Initiated a continuous feedback loop between caregiving staff and case management team, improving care coordination for 10 clients.
  • Spearheaded a professional development series on trauma-informed care, equipping staff to better handle crisis situations, reducing incidents by 26%.

Affiliations

  • American Marketing Association
  • Coalition for Community Living (CCL)
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Developmental Disabilities Nurses Association (DDNA)
  • National Association of Case Management (NACM)
  • Association for Persons with Severe Handicaps (TASH)
  • Society of Women Engineers
  • American Association of People with Disabilities (AAPD)
  • National Association of State Directors of Developmental Disabilities Services (NASDDDS)

Certifications

  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Employment Support Professional (CESP)
  • Certified Professional in Healthcare Quality (CPHQ)
  • Human Services Board-Certified Practitioner (HS-BCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Trauma Practitioner - Clinical (CTP-C)

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