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Skills

  • Planning and coordination
  • Billing and coding
  • First Aid/CPR
  • CCTV
  • Data entry and database management systems
  • Communications
  • AR/AP
  • Organization
  • Security systems
  • Meeting facilitation

Work Experiences

  • Contributed to the planning of process.
  • Improved traceability by establishing systems for contracts, records, reports, and agendas.
  • Balanced multiple time-sensitive responsibilities.
  • Managed the signature process for agreements, contracts, and invoices.
  • Attended international conferences.
  • Achieved Employee of the Year recognition for consistent performance.
  • Aided the HR department by accurately managing employee personnel files and ensuring swift access to key documents during audits.
  • Prepared meeting agendas, provided advance materials, and followed up on meetings and team meetings.
  • Contributed to the successful planning and execution of initiative, coordinating catering, venues, and guest communications for over 18 attendees.
  • Addressed internal requests within a method window.

Summaries

  • Performance reporting abilities and expert time management methods.
  • Personal Assistant Intern is a hardworking and dependable Personal Assistant Intern who excels at performance reporting and quality assurance.
  • Expert in procedure with a strong aptitude for improved and implemented.
  • Results-oriented Miscellaneous professional with quality assurance, data analysis, and team leadership strengths.
  • Communicative and team-oriented, with SAP expertise.
  • Workflow optimization in procedure settings and cross-functional collaboration in process improvement settings.
  • Successful in meeting and exceeding business objectives while satisfying customer needs.
  • Accurate and dependable, preparing and submitting 18 monthly expense reports for senior leadership in compliance with internal policies.
  • Effortlessly manages a wide range of administrative tasks, including mail, records, and travel arrangements.
  • With a team-oriented mentality, highly organized, proactive, and punctual.

Accomplishments

  • Collaborated with cross-functional teams to ensure timely delivery of metric, completing it 69% ahead of schedule.
  • Negotiated with vendors to secure discounted rates on travel and lodging, saving the company 4% while ensuring executive needs were met.
  • Prepared executive-level reports and summaries related to system, identifying key insights that influenced decisions for product.
  • Implemented a project-tracking tool that resulted in a 21% decrease in missed deadlines and uncollated documents across the team.
  • Conducted a time-tracking audit that identified bottlenecks, leading to a 18% increase in productivity across multiple departments.
  • Monitored and maintained an accurate executive calendar, securely managing confidential appointments and sensitive information.
  • Improved executive schedule management by integrating Jira, decreasing scheduling errors by 39% over process months.
  • Managed executive travel logistics for 12 international business trips, staying $150,000 under budget while meeting tight deadline constraints.
  • Played a key role in organizing quarterly framework, reaching 5% of attendee capacity and increasing social media engagement by 28%.
  • Created detailed meeting minutes during high-level executive meetings, distributing them for stakeholder review within 6 hours.

Affiliations

  • Social Media Volunteer, Assistants in Tech Professional Association - 2015
  • Member, Local Chapter of Conference Planners Association - 2019
  • Ambassador, International Time Zone Scheduling Mastery Club at Meridian - 2015
  • Participant, Online Administrative Tools & Technologies Boot Camp by Lakeside Partners - 2020
  • Alumni, method Internship Program for Administrative Roles - 2022
  • Lead Coordinator, Virtual Assistant Industry Events with Meridian - 2023
  • Certified in Asana by Summit Group - 2022
  • Active Participant, Young Executive Assistants Network in Atlanta - 2018
  • Event Coordinator, process Business Club - 2024
  • Co-Chair, Raleigh Administrative Professionals Lunch & Learn Series - 2022

Certifications

  • Task Management and Prioritization Certification Meridian 2017
  • Event Planning and Management Certification - Vantage, 2021
  • Customer Service Excellence Certification - Cedar Works, 2019
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Administrative Professional (CAP) - 2016
  • Certified Personal Assistant Beacon Labs 2022
  • Certified Corporate Event Planner Northwind 2020
  • Conflict Resolution and Mediation Training (Harbor & Co., 2020)
  • Certified Front Office Manager Harbor & Co. 2024

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