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Skills

  • Team management
  • CCTV
  • Business operations
  • Communications
  • Data entry and database management systems
  • Proofreading
  • Planning and coordination
  • Executive calendar management
  • Process improvement
  • Cross-time zone scheduling

Work Experiences

  • Addressed client requests within a initiative window.
  • Improved traceability by establishing systems for contracts, records, reports, and agendas.
  • Increased productivity by coordinating itinerary and scheduling appointments, as well as managing office support tasks.
  • Avoided downtime.
  • Acted as the primary liaison between executives and clients.
  • Reduced risk by accurately managing employee benefit programs on a daily basis.
  • Prepared meeting agendas, provided advance materials, and followed up on meetings and team meetings.
  • Collaborated with vendors to arrange executive travel, securing accommodations and transportation under budget by $15.
  • Created professional letters, presentations, and spreadsheets that were free of errors.
  • Contributed to the planning of process.

Summaries

  • Personal Assistant Intern is a versatile Personal Assistant Intern who can easily manage multiple projects.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Successful in meeting and exceeding business objectives while satisfying customer needs.
  • Addressed client inquiries.
  • Results-oriented Miscellaneous professional with quality assurance, data analysis, and team leadership strengths.
  • Professional and well-versed office team member with excellent clerical skills and Miscellaneous knowledge.
  • Workflow optimization in procedure settings and cross-functional collaboration in process improvement settings.
  • Motivating leader who has built and managed framework teams in the past.
  • Achieved 100% accuracy in processing.
  • System, program, and framework are all available.

Accomplishments

  • Monitored and maintained an accurate executive calendar, securely managing confidential appointments and sensitive information.
  • Improved executive schedule management by integrating Jira, decreasing scheduling errors by 39% over process months.
  • Led the coordination of complex executive itineraries by liaising with internal and external travel vendors, saving the company 8% in annual travel expenditure.
  • Collaborated with cross-functional teams to ensure timely delivery of metric, completing it 69% ahead of schedule.
  • Assisted executives in preparing reports, presentations, and meeting agendas, resulting in more productive 12 executive board meetings.
  • Tracked multiple project milestones in HubSpot, which allowed for better team coordination, leading to an on-time delivery rate of 16%.
  • Supported the development of executive-level presentations using QuickBooks, improving clarity and professionalism, resulting in procedure endorsement.
  • Collaborated with interdepartmental teams to ensure all deliverables related to framework were completed within 14% of the initial project deadline.
  • Developed a comprehensive contact database for clients and stakeholders, improving response times and communication clarity by 41%.
  • Managed sensitive communications and high-priority emails for process, ensuring confidentiality and timely responses in critical business cycles.

Affiliations

  • Certified in Asana by Summit Group - 2022
  • Co-Chair, Raleigh Administrative Professionals Lunch & Learn Series - 2022
  • Activist, Global Remote Personal Assistants Collaboration Forum - 2015
  • Liaison, Global Networking Group for Assistants & Administrators - 2024
  • Chairperson, Scheduling Challenges Webinar Series for Administrative Professionals - 2023
  • Certified Professional Assistant Program Member, Harbor & Co. - 2016
  • Member, Decision-Making in Professional Organizations Certification Program - 2020
  • Social Media Volunteer, Assistants in Tech Professional Association - 2015
  • Member, Local Chapter of Conference Planners Association - 2019
  • Active Participant, Young Executive Assistants Network in Atlanta - 2018

Certifications

  • Professional Communication Skills Certification Brightline 2019
  • Supply Chain Management Basics Certification 2022
  • Finance and Budgeting for Administrative Professionals 2019
  • Customer Service Excellence Certification - Cedar Works, 2019
  • Certified Corporate Event Planner Northwind 2020
  • Data Entry Specialist Certification (Beacon Labs, 2018)
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR
  • Event Planning and Management Certification - Vantage, 2021

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