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Skills

  • Framework equipment
  • Operational improvement
  • Health information system implementation
  • Siemens Soarian Financials
  • EHR System Training
  • Records review
  • Data Privacy and Security Audits
  • Medical billing code accuracy
  • File Management Automation
  • Relationship development

Work Experiences

  • Conducted system tests.
  • Collaborated with billing departments to ensure proper patient data coding, reducing claim rejections by 40%.
  • Collaborated with clinicians and administrative staff.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collected and organized over 15 medical records.
  • Achieved a 27% response-time improvement.
  • Achieved a 70% on-time delivery rate.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Automated the categorization of new patient records.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Achieved Employee of the Year for excellence in data security.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of performance reporting and quality assurance as well as data analysis training.
  • Contributed to better patient care documentation.
  • Allowed clinicians faster access to key documents.
  • Strengths in risk assessment and performance reporting backed up by Miscellaneous training.
  • Accomplished Medical Records Administrator.
  • Consistently achieved 64% on-time delivery of medical record requests, specializing in responding to complex legal and insurance inquiries swiftly and accurately.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Consistently reduced response time to medical record requests by automating tracking processes, ensuring higher satisfaction rates for external requestors like law offices and insurance companies.

Accomplishments

  • Authored and implemented a thorough record-keeping protocol that integrated with HIPAA guidelines, reducing administrative errors by 15%.
  • Transitioned framework from paper-based to electronic health records (EHR) within one year, improving overall record accessibility by 74%.
  • Reduced document verification errors by 82% and improved physician access to patient histories through an enhanced filing system.
  • Spearheaded the transfer from a legacy documentation system to a cloud-based EHR platform, lowering operational costs by 26% over several months.
  • Developed and maintained a document retention policy that eliminated obsolete files, saving 4 annually in storage costs.
  • Led the transition to an Electronic Health Information System for a system, resulting in a 66% improvement in records access.
  • Supervised the indexing and tagging of over 14 medical records, improving searchability and retrieval times by 60%.
  • Achieved Excellence Award recognition for implementing an automated workflow to streamline patient file processing, improving response time by 18 days.
  • Executed a records retention schedule that facilitated the secure destruction of 2 outdated records, freeing up system in office space.
  • Led the implementation of an automated record retrieval system, cutting retrieval time from 8 minutes to 18 seconds.

Affiliations

  • Association for Clinical Documentation Integrity Specialists (ACDIS)
  • Healthcare Financial Management Association (HFMA)
  • Emergency Management Accreditation Program (EMAP) for Health Sector
  • World Health Organization (WHO) Advisory Committee for Medical Records
  • Clinical Data Management Association (CDMA)
  • Jaycees
  • Health Information and Management Systems Society (HIMSS)
  • National Board for Certified Counselors' Health Records Division (NBCC-HRD)
  • American Health Information Management Association (AHIMA)
  • International Association of Administrative Professionals

Certifications

  • Compliance Certification Board (CCB) - Harbor & Co.
  • Salesforce
  • Certified in Healthcare Privacy and Security (CHPS) – Harbor & Co.
  • Certified Medical Reimbursement Specialist (CMRS) - Summit Group
  • Cisco Certified Network Associate (CCNA)
  • Certified Documentation Improvement Practitioner (CDIP) - Summit Group
  • Certified Clinical Documentation Specialist (CCDS) - Northwind
  • Registered Health Information Administrator (RHIA) – Ironclad Systems
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS) – Vantage
  • Data Analytics in Healthcare Certificate - category

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