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Skills

  • Event planning
  • Fundraising
  • Strategic thinker
  • Education
  • Budgets
  • Benefits program knowledge
  • Relationship building
  • Eligibility determinations
  • Proficiency in ServiceNow
  • Microsoft Office Suite proficiency

Work Experiences

  • Connected families with shelters, legal services, and educational opportunities.
  • Organized 9 mock interview seminars to help people improve their interviewing and communication skills.
  • Was in charge of drafting and negotiating lease agreements.
  • Oversaw the logistics of volunteer scheduling, supply, and transportation.
  • Created schedules and work plans.
  • Gathered and analyzed cultural, educational, social, and demographic data about the community to guide local program development.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Developed connections with potential employers and referral sources.
  • Wrote press releases, catalogs, brochures, and public service announcements to promote programs.
  • Identified job seekers who were having difficulty finding work and devised strategies to help them succeed.

Summaries

  • Within Community and Public Service, senior Eligibility Worker and outstanding performer in performance reporting and project management.
  • Grant writing, fundraising, and media relations are all skills she possesses.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Decisive leader who is familiar with framework operational requirements and best practices.
  • A dedicated employee who has spent over 3 years coordinating application processes to meet deadlines.
  • Eligibility Worker is a multi-talented Eligibility Worker who is consistently rewarded for planning and operational improvements.
  • Dedicated to expanding job opportunities by forging strong bonds with employers and job seekers.
  • Eligibility Worker is a highly motivated and skilled Eligibility Worker who can gracefully handle difficult client issues.
  • Recognized on a regular basis for outstanding performance and contributions to the Community and Public Service industry's success.
  • Eligibility Worker is passionate about serving and protecting citizens and community members by providing valuable investigation support.

Accomplishments

  • Prepared
  • Ensured
  • Initiated
  • Managed
  • Analyzed qualification discrepancies for state/public assistance benefits, reducing overpayments by 5 annually.
  • Identified
  • Resolved
  • Established
  • Streamlined
  • Awarded a prize for outstanding service for boosting membership numbers by 8%.

Affiliations

  • National Association of Case Management (NACM)
  • National Association of Benefits and Work Incentives Specialists (NABWIS)
  • Project Management Institute
  • Toastmasters
  • National Welfare Rights Organization method
  • American Association of Healthcare Administrative Management (AAHAM)
  • American Medical Informatics Association
  • National Eligibility Workers Association (NEWA)
  • Society for Human Resource Management (SHRM)
  • Center for Budget and Policy Priorities

Certifications

  • National Eligibility Workers Association (NEW) Certification
  • Certified Public Assistance Benefits Administrator (CPABA)
  • Certified Enrollment Counselor (CEC) - program
  • Cisco Certified Network Associate (CCNA)
  • Family Support Specialist Certification - National Family Support Network (NFSN)
  • Nursing license
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)

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