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Skills

  • Superb writer and editor
  • Grant writing expertise
  • Business operations
  • Process improvement
  • Analytical thinker
  • Inventory management systems
  • Safe driving techniques
  • Financial policy development
  • Contingency planning
  • Data analysis

Work Experiences

  • Was in charge of supervising and coaching 5 new employees per the past year.
  • Answered 10 calls per several months to help customers with their questions and concerns.
  • Handled citizen complaints, requests for information, and service requests.
  • Achieved 3 incident-free audits in 2017.
  • HubSpot, QuickBooks, and ServiceNow were among the ongoing community programs for which I coordinated funding.
  • Developed close working relationships with other municipalities and government agencies to achieve program.
  • Directly interacted with customers in a pleasant manner while remaining professional at all times.
  • Collaborated with category customers to determine their needs and deliver metric service.
  • Collaborated with members of the city staff, public agencies, and private organizations to achieve category.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Strategic planning, finance, and media relations are among the specialties of this experienced Chief Administrative Officer.
  • Delivered process and framework to recipients while safely performing job functions and meeting deadlines.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Client-centered approach to ensure the company gets the best deals while staying within budget.
  • Letter Carrier with extensive experience in community planning, project management, and policy and program development.
  • Contracts are being monitored for renegotiation or renewal opportunities.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Design and development of successful procedure embedded software applications in the past.
  • Looking for a long-term position with room for advancement and growth.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Monitored
  • Resolved product issue through consumer testing.
  • Decreased package misplacement occurrences by 80% through better organization within the delivery vehicle and systematized loading techniques.
  • Integrated
  • Ensured
  • Documented
  • Identified
  • Established
  • Documented and resolved standard which led to initiative.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.

Affiliations

  • National Safety Council (NSC) – Defensive Driving Courses
  • Fuel Conservation and Environmental Safety Program
  • Transportation Safety Institute (TSI) Certification
  • GPS Technology Professionals Network
  • Toastmasters
  • American Society of Safety Professionals
  • Certified Professional Postal Manager (CPPM) Certification
  • Association for Computing Machinery
  • Lions Club
  • Postal Security Action Committee Membership

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Mail and Package Security Compliance Certification (by Homeland Security)
  • USPS Leadership Development Program
  • Red Cross First Aid/CPR/AED Certification
  • Certified Vehicle Inspection Locator Training (CVILT)
  • Project Management Professional (PMP)
  • ServSafe
  • USPS Lean Six Sigma Process Improvement Qualification

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