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Skills

  • Group therapy
  • Knowledge of juvenile justice system
  • Drug diversion understanding
  • Intake procedures
  • Budgeting and finance
  • Criminal laws
  • Methodology implementation
  • Delinquency monitoring
  • Product testing
  • DOP protocols

Work Experiences

  • Examined departmental documents to determine how they should be distributed and filed.
  • Entered data into the ServiceNow system, including payments, account information, and call logs.
  • Achieved a 81% decrease in disciplinary infractions.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Began crisis intervention following official crisis communication plans and training.
  • Transported and monitored probation and parolees to ensure that they followed court rules.
  • Attended court hearings and presented reports and recommendations as a court liaison.
  • Procedure helped me achieve $54,000.
  • Answered an average of 17 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Program are well-understood.
  • Achieved a 63% improvement in detainee morale.
  • Achieved successful reentry plans for juveniles.
  • 10 years of experience.
  • Accomplished Correctional Officer with a track record of success in reducing intake errors by 63% through the development and implementation of streamlined detention intake procedures.
  • Professional with strong communication, organizational, and interpersonal abilities.
  • Accomplished at managing crises.
  • Achieved a 42% improvement in detainee behavioral outcomes.
  • Achieved successful reintegration of youth into society.

Accomplishments

  • Initiated
  • Developed and implemented mentorship programs that helped reduce recidivism rates by 71% for participating youth over system.
  • Resolved product issue through consumer testing.
  • Collaborated with educational staff to provide targeted learning interventions, resulting in an improvement of academic scores by 36% for participating juveniles.
  • Proposed
  • Represented
  • Developed
  • Administered conflict resolution workshops, improving engagement from detainees and reducing peer conflicts by 61%.
  • Collaborated with local educational institutions and vocational training programs to ensure youth have access to essential learning resources, improving re-entry preparedness.
  • Streamlined

Affiliations

  • Alliance for Juvenile Justice Reform
  • Association for Conflict Resolution (ACR)
  • International Community Corrections Association (ICCA)
  • National Association of Social Workers
  • Corrections Accreditation Managers’ Association (CAMA)
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Certified Correctional Officer (CCO) through framework
  • Juvenile Justice Trainers Association (JJTA)
  • National Criminal Justice Association (NCJA)

Certifications

  • Certified Correctional Health Professional (CCHP) - National Commission on Correctional Health Care (NCCHC)
  • Mental Health First Aid (MHFA) – National Council for Mental Wellbeing
  • Basic Peace Officer Certification - procedure
  • SHRM Certified Professional (SHRM-CP)
  • Detention and Facility Security Management Certification - Beacon Labs
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Adolescent Behavioral Development Certification - Harbor & Co.
  • Salesforce
  • ServSafe

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