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Skills

  • Business operations
  • Appraisals
  • Goal-oriented mindset
  • First Aid/CPR
  • Effective Communication (Written and Verbal)
  • Collaboration with cross-functional teams
  • Problem resolution
  • Open house preparations
  • Lead qualification
  • Procedure equipment

Work Experiences

  • Achieved growth during 2016.
  • Achieved this in 2019.
  • Assisted 11 buyers in the Phoenix market by guiding them through every phase of the home purchase process, decreasing average closing time by 41%.
  • Cold calling and referrals were used to generate leads for sales and rental properties.
  • Appraised over 12 properties, maintaining accuracy and utilizing knowledge of program markets for accuracy every three years.
  • Achieved results within the first several months.
  • Answered 11 calls per one year to help customers with their questions and concerns.
  • Oversaw the delivery of program project by framework team, which resulted in program.
  • Assisted 3 buyers in the Columbus market.
  • Helped sellers prepare for open houses by educating them, setting up documents and posters, and launched to improve first impressions.

Summaries

  • Assisted buyers despite rising interest rates.
  • New Home Specialist with 8 years of successful client relations and workflow optimization experience.
  • Achieved a 31% increase in remote property sales.
  • Consistently closed deals 43% higher than initial estimates.
  • Addressed client concerns efficiently and effectively.
  • Conducted personalized home tours.
  • Adjusted sales strategies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 47% increase in showings.
  • Boosted sales conversions by 26%.

Accomplishments

  • Recognized for maintaining top-tier revenue growth with a 43% increase in sales year-over-year.
  • Identified and resolved financing challenges, reducing loan denial rates by 40% through better pre-screening inquiries.
  • Recognized for consistently selling 5 homes per quarter, surpassing company averages by 21%.
  • Effective problem-solving in move-in delays improved customer satisfaction scores by 35% points.
  • Documented and resolved program which led to framework.
  • Tracked and reported key housing market trends, directly contributing to 48% revenue growth during 2015.
  • Managed the sale of premium properties, delivering an average increase of 46% in asking price settlements.
  • Conducted on-site tours for 9 buyers weekly, generating consistent buyer interest and increasing offer submissions.
  • Reduced buyer hesitation through effective needs assessments, resulting in a 51% increase in contract finalization.
  • Collaborated cross-functionally with construction teams to ensure buyer timelines were met, improving delivery accuracy by 49%.

Affiliations

  • EcoBroker Certification for Sustainable Practices
  • New Home Sales Professional Training Association
  • Realty Institute Professional Membership
  • Lions Club
  • Toastmasters
  • International Association of Administrative Professionals
  • National Association of Exclusive Buyer Agents (NAEBA)
  • Society of Human Resource Management
  • Freemason
  • U.S. Green Building Council (USGBC)

Certifications

  • Residential Remodeling Project Manager Certification – Beacon Labs
  • Real Estate Negotiation Expert (RENE) Certification – Meridian
  • SHRM Certified Professional (SHRM-CP)
  • Home Buyers Marketing Specialist Certification – Cedar Works
  • Certified New Home Marketing Professional (CMP) - Harbor & Co.
  • Residential Real Estate Analysis Certification - Beacon Labs
  • Mortgage Loan Officer Certification – 2017 - Meridian
  • CompTIA Network+
  • Residential Construction Certified™ (RCC) - Beacon Labs
  • Certified Expert New Developer Sales (CEND) – Cedar Works

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