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Skills

  • Business operations
  • Customer service
  • Team building
  • Erecting firewalls
  • Supervision
  • Data security
  • Relationship development
  • Regulatory compliance
  • Communication skills
  • Business continuity planning

Work Experiences

  • Built a customized firewall using QuickBooks to meet evolving organizational needs, resulting in a 34% improvement in traffic filtering accuracy.
  • Achieved a 77% improvement in traffic filtering accuracy.
  • Achieved a 23% reduction in unauthorized access attempts.
  • Assisted in legal proceedings.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with the software development team to build security into the DevOps process by implementing secure coding practices.
  • Automated threat detection using machine learning algorithms.
  • Answered 8 calls per one year to help customers with their questions and concerns.
  • Audited internal network vulnerabilities quarterly using process, identifying potential exploits in less than three years.
  • Completed forensic analysis for 7 critical systems breaches, assisting in legal proceedings and improving subsequent prevention measures.

Summaries

  • Achieved faster threat detection and containment.
  • Achieved quantifiable improvements in phishing defenses.
  • The ability to provide comprehensive network design and security frameworks is a strength.
  • Within Law Enforcement and Security, senior Information Security Technician and outstanding performer in data analysis and workflow optimization.
  • Strong network defense strategies are something I'm well-versed in.
  • Identifying business risks and compliance issues, as well as designing proactive solutions, is a demonstrated skill.
  • Collaborated with internal teams to contain breaches within 6 months.
  • Broad knowledge of forensic analysis.
  • IT expert with 12 years of experience developing and deploying security solutions in high-pressure situations.
  • IT professional with a proven track record of planning, analyzing, and implementing security initiatives.

Accomplishments

  • Optimized VPN and remote access security measures in response to program, safeguarding 4 of remote users with enhanced encryption protocols.
  • Directed the installation and configuration of SAP firewall to protect against evolving cyber threats, resulting in a 32% increase in overall network security.
  • Engineered custom scripts to automate repetitive security tasks, saving the team an estimated 5 man-hours per month.
  • Led an internal phishing simulation program which improved company-wide phishing detection rates by 74%.
  • Ensured compliance with metric, reducing regulatory violations by 18% and achieving certification audits with zero discrepancies.
  • Collaborated with external vendors to assess the security compliance of third-party applications, ensuring adherence to process.
  • Deployed endpoint detection and response technology, achieving faster containment of threats and a 47% reduction in compromised systems.
  • Led the systems patch management process, reducing exploitable vulnerabilities by 76% through timely updates.
  • Developed and implemented multi-factor authentication (MFA) protocols, leading to a 30% decrease in unauthorized access incidents.
  • Performed forensic analysis during data breaches, achieving full incident resolution and remediation within 17 hours.

Affiliations

  • National Association of Social Workers
  • Participant in the Microsoft Security Response Center (MSRC) Program
  • Association of Information Technology Professionals
  • Computer Security Incident Response Team (CSIRT) Contributor
  • American Society of Safety Professionals
  • Certified in Risk and Information Systems Control (CRISC) Holder.
  • Cloud Security Alliance (CSA) Member
  • SANS Institute Affiliate
  • Member of the Anti-Phishing Working Group (APWG)
  • ISACA Certified Information Security Manager (CISM)

Certifications

  • Cisco Certified CyberOps Associate
  • PCI Professional (PCIP)
  • Certified Threat Intelligence Analyst (CTIA)
  • CompTIA Linux+
  • Certified SCADA Security Architect (CSSA)
  • GIAC Web Application Penetration Tester (GWAPT)
  • Salesforce
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Certified Information Systems Auditor (CISA)

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