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Skills

  • Communications
  • Child and family welfare
  • De-escalation techniques
  • Customer service
  • Documentation and report writing
  • Resource coordination
  • Organization
  • Trauma-informed care
  • Team management
  • Cultural competency training

Work Experiences

  • Achieved 44% goal completion.
  • Boosted family engagement by 85%.
  • Achieved timely reunification in 68% of cases.
  • Assessed current needs and challenges.
  • Adjusted service offerings.
  • Analyzed client feedback and adjusted service offerings to ensure culturally competent programming that increased participation by 41%.
  • Collaborated with school liaison officers.
  • Addressed physical and mental health barriers.
  • Achieved results within the past year.
  • Built trust with clients through empathetic communication, ensuring 16% of families followed through with recommended resources and services.

Summaries

  • Accomplished crisis intervention expert.
  • Committed to confidentiality.
  • Achieved 53% more successful referrals.
  • Adjusted family action plans.
  • Committed to improving access to mental health resources.
  • Boosted referral acceptance rates by 80%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 29% goal completion rates.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Advocated for families' housing needs.

Accomplishments

  • Successfully connected families to housing assistance services, contributing to a 42% reduction in homelessness for program participants.
  • Provided crisis intervention to 10 families per month, successfully de-escalating 3 emergency situations and coordinating follow-up care.
  • Resolved product issue through consumer testing.
  • Facilitated skill-building workshops based on identified family strengths, resulting in 48% improvement in self-reported family well-being.
  • Trained 10 new staff in trauma-informed care techniques, which led to improvements in client trust and cooperation.
  • Developed and delivered training for 13 social work interns on effective family engagement techniques, increasing client satisfaction by 68%.
  • Collaborated with a multidisciplinary team to address complex family needs, resulting in 2% improvement in holistic care outcomes for clients.
  • Conducted needs assessments and provided resources to immigrant families, helping 5 families successfully navigate the social service system.
  • Reduced client intake processing time by 55% through the implementation of a new intake assessment system, resulting in faster service delivery.
  • Collaborated with team of 17 in the development of method.

Affiliations

  • Society for Research in Child Development (SRCD)
  • National Organization for Human Services (NOHS)
  • American Family Therapy Academy (AFTA)
  • Collaborative Family Healthcare Association (CFHA)
  • National Training and Development Curriculum (NTDC) for Foster Parents
  • National Council for Behavioral Health (NCBH)
  • Certified Family Life Educator (CFLE) - through NCFR
  • Parent-Child Interaction Therapy (PCIT) International
  • National Family Support Network (NFSN)
  • Family Resource Coalition of America

Certifications

  • Parent Child Interaction Therapy (PCIT) Certification Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • National Organization for Victim Assistance Certification (NOVA)
  • Protective Factors for Families Certificate - 2016
  • Certified Family Life Educator (CFLE) - Summit Group
  • Casework Manager Certification - framework
  • Certified Family Support Specialist (CFSS) - Columbus
  • Family Development Credential (FDC) - University of Connecticut
  • CompTIA Network+
  • Multicultural Counseling Certification - process

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