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Skills

  • Hardware evaluation
  • System equipment
  • Business operations
  • Communications
  • Extremely organized
  • Financial reporting and analysis
  • Data analysis
  • Process implementation
  • Data Management
  • Relationship development

Work Experiences

  • Achieved Outstanding Service Award for customer satisfaction in 2021.
  • Aided in revenue forecasts.
  • Oversaw the delivery of metric project by procedure team, which resulted in program.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Audited internal billing processes and implemented compliance procedures that ensured adherence to industry regulations, avoiding penalties.
  • Aligned the billing cycle with financial quarter close-outs.
  • Double-checked the data's accuracy and integrity.
  • Aided management in the implementation of new accounting software.
  • Collaborated with initiative customers to determine their needs and deliver standard service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Billing Executive is a detail-oriented Billing Executive with 12 years of finance and accounting experience.
  • Expert in payment processing to reduce outstanding debt, fees, and interest.
  • Billing Executive is a well-organized Miscellaneous with 15 years of experience.
  • Customer-focused Sales Representative with 6 years of experience solving problems for clients.
  • Dedicated to achieving team goals and deeply motivated by the Meridian values.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Knowledgable in a variety of design and testing methodologies.

Accomplishments

  • Trained junior billing staff on effective invoice processing, improving accuracy while reducing turnaround times for payment collections by 46%.
  • Restored $7 in overdue payments by negotiating flexible payment plans with delinquent accounts, fostering positive client relationships.
  • Collaborated with the finance department to resolve discrepancies in 2 client accounts, resulting in a 36% reduction in billing errors.
  • Implemented credit control strategies that reduced overdue receivables by 83% and increased timely payments from clients.
  • Served as the primary liaison between clients and internal departments, addressing and resolving 4 payment disputes within the past year.
  • Assessed and restructured billing workflows, reducing manual entry errors by 78% and cutting redundant processing steps.
  • Processed and dispatched 15 client invoices weekly with a 60% accuracy rate, enhancing client satisfaction and ensuring timely payments.
  • Collaborated with team of 12 in the development of process.
  • Cross-referenced database entries and billing invoices for improved accuracy, contributing toward a successful and timely 2018 fiscal audit.
  • Coordinated with project management on custom billing needs, ensuring invoicing milestones aligned with contract deliverables and client expectations.

Affiliations

  • Accounts Receivable Professionals Peer Group
  • Accounts Payable Network
  • Local State Association of Technology Billing Professionals
  • Association for Advancing Automation Billing Trends Committee
  • Finance and Accounting Professionals Network
  • Institute of Management Accountants (IMA)
  • Association for Computing Machinery
  • National Association of Professional Women (NAPW)
  • Customer Service in Finance and Billing Consortium
  • American Association of Healthcare Administrative Management (AAHAM)

Certifications

  • Master Billing Specialist (MBS) – Brightline
  • Certified Accounts Receivable Specialist (CARS) - Cedar Works
  • Certified Revenue Cycle Representative (CRCR) - Meridian
  • Certified Specialist Business Operations (CSBO) – Financial Education & Certification Council (FECC)
  • Accredited Receivables Manager (ARM) – Brightline
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Healthcare Financial Professional (CHFP) - framework
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Professional Coder (CPC) - Ironclad Systems
  • Certified Business Analysis Professional (CBAP)

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