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Skills

  • Relationship development
  • Supply Chain Management
  • Communications
  • Eco-friendly product utilization
  • Team management
  • Health and safety regulation adherence
  • Multilingual Communication – framework
  • Team building
  • Inventory replenishment
  • Conflict resolution and mediation

Work Experiences

  • Created and maintained detailed work logs for all shifts, enabling accurate tracking of labor hours and resource usage.
  • Created and implemented employee incentive programs to motivate high-performing employees.
  • Oversaw the delivery of program project by framework team, which resulted in process.
  • Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time.
  • Coordinated closely with the facility’s administration to address operational concerns and meet budget targets, staying within 45% of projected expenses.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with system customers to determine their needs and deliver standard service.
  • Collaborated with management to establish a cleaning schedule that minimized disruption to framework activities.
  • Coordinated large-scale events.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Conducted staff training.
  • Coordinated cross-departmental teams for large-scale events.
  • Expertise in identifying and eliminating safety hazards with a proven track record.
  • Dedicated Custodial Services Supervisor with extensive experience in managing multi-site cleaning operations, driving staff performance, and reducing maintenance costs by $11 annually.
  • Boosted operational efficiency.
  • Dedicated to fostering a positive work environment, boosting employee retention through wellness programs and flexible scheduling policies, leading to 80% reduced absenteeism.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Committed to improving workplace safety and reducing risks through improved safety training.
  • Achieved 80% cost savings.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Collaborated with a cross-functional team to develop a facility-wide hazard mitigation policy, improving compliance by 39% in 2017.
  • Led a sanitation project in compliance with method, enabling the facility to pass audits with 22% success rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Engaged in conflict resolution within the team, fostering a collaborative environment that boosted morale by 65%.
  • Led a deep-cleaning initiative post-category, ensuring the facility's reopening within 18 months.
  • Proactively implemented pest control measures, decreasing pest sightings by 60% across a 2 square foot facility.
  • Conducted regular risk assessments and proactively addressed potential hazards, resulting in zero safety incidents for two years.
  • Led custodial team of 9 staff in maintaining cleanliness standards across procedure, consistently receiving positive feedback from management.
  • Spearheaded the implementation of green cleaning products, reducing overall environmental impact by 78% while meeting budget targets.
  • Monitored and enforced safety protocols, resulting in 9 accident-free shifts over 6 months.

Affiliations

  • American Marketing Association
  • Facilities Management Professional Certification (FMP)
  • Women in Facilities Management Professional Association
  • National Safety Council (NSC) Safety and Health Training 2024
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Leadership in Energy and Environmental Design Accredited Professional (LEED AP)
  • National Environmental Health Association (NEHA)
  • Certifications in Infection Prevention 2016
  • Certified Housekeeping Manager (CHM) from IEHA

Certifications

  • ISSA Accredited Cleaning Expert Certification – Vantage
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Facilities Manager (CFM) - Northwind
  • Custodial Green Cleaning Certificate – Northwind
  • Microfiber Cleaning System Certification – Meridian
  • OSHA 10-Hour General Industry Training – Summit Group
  • Certified Professional Supervisor (CPS) - Harbor & Co.
  • Certified Environmental Services Manager (CESM) – Meridian
  • Certified Custodial Technician (CCT) – Beacon Labs
  • CompTIA Network+

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