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Skills

  • Contract Negotiation and Vendor Management
  • WAN Optimization
  • MS Office
  • Incident resolution (under 2 minutes)
  • Network capacity planning
  • Client relationship management
  • Network infrastructure management
  • Network security monitoring
  • Regulatory compliance
  • Relationship development

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Decreased network downtime by 31%.
  • Achieved a reduction of 21% through targeted training.
  • Installed wiring, cabling, and devices to set up, repair, and optimize networks.
  • Contributed to improved workflow efficiency by 62%.
  • Collaborated with cross-functional teams to upgrade LAN/WAN infrastructures, improving data transmission speeds by 67%.
  • Collaborated with cross-functional teams.
  • Coordinated with third-party vendors.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of managing system-wide operating system and software deployments, as well as any software upgrade issues that arose.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Dedicated to securing network environments by implementing cutting-edge security protocols and reducing attack surfaces by 17%.
  • Completed new network component installations, updates, and configurations successfully.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated across international teams.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Network Management Representative is a multi-talented Network Management Representative who is consistently rewarded for planning and operational improvements.
  • Maintaining current software and hardware to meet user needs is a skill.
  • Consistently achieved improvements in network throughput.

Accomplishments

  • Drafted and revised detailed technical documentation for network configurations, decreasing troubleshooting time by 6 minutes.
  • Documented and resolved category which led to standard.
  • Managed VPN deployment project, improving remote workforce connectivity by 65%.
  • Led efforts to improve network redundancy, reducing outages by 44% over a 2018-year span.
  • Optimized mobile device management (MDM) policies, reducing network-associated security risks for mobile endpoints by 43%.
  • Mentored junior network engineers, accelerating skill development timelines by 8 months.
  • Suggested and executed load balancing strategies that increased network throughput by 35%.
  • Configured and maintained network firewall policies, reducing the number of external breach attempts by 41%.
  • Resolved product issue through consumer testing.
  • Recommended and executed protocol tuning adjustments (OSPF, BGP), which led to an improvement in data routing by 71%.

Affiliations

  • Fiber Broadband Association (FBA)
  • International Network Management Institute
  • Association for Computing Machinery
  • Association for Computing Machinery (ACM)
  • Information Systems Security Association (ISSA)
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Global Information Assurance Certification (GIAC)
  • Institute of Electrical and Electronics Engineers (IEEE) - Communications Society
  • Wi-Fi Alliance

Certifications

  • Certified Cloud Security Professional (CCSP)
  • Certified Network Defense Architect (CNDA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Internet Webmaster (CIW) Network Technology Associate
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Ethical Hacker (CEH)
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Certified Wireless Network Administrator (CWNA)

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