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Skills

  • Supervision
  • Due diligence in debt portfolio acquisition
  • Relationship development
  • Strategic planning
  • Team leadership and supervision
  • Compliance audit implementation
  • Debt management software proficiency
  • Account management
  • Financial modeling
  • Contract renegotiation strategies

Work Experiences

  • Contacted location managers and department supervisors to determine requirements.
  • Assumed interim leadership for a multi-million dollar portfolio.
  • Was in charge of sales growth in the method area.
  • Boosted forecasting accuracy by 28%.
  • Achieved results within framework.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Boosted recovery rates by 65% %.
  • Implemented cost-cutting and waste-reduction policies.
  • Collaborated with the compliance department.
  • Assessed risks associated with bulk purchases.

Summaries

  • Boosted purchasing success rates.
  • Achieved 68% ROI.
  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Debt Purchasing Supervisor and outstanding performer in workflow optimization and process improvement.
  • Consistently delivered high ROI.
  • Analytical Debt Purchasing Supervisor skilled in leveraging advanced recovery tools and KPI dashboards to boost team performance by 5%, while reducing delinquencies and enhancing returns on purchased portfolios.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborated with finance, compliance, and operations teams.
  • Achieved operational excellence through process automation.
  • Clear understanding of workflow optimization and client relations as well as workflow optimization training.

Accomplishments

  • Led vendor evaluation and selection process, resulting in an operational cost reduction of 77% annually.
  • Managed the acquisition of portfolios with an accumulated value of $2, ensuring all legal compliance standards were met.
  • Led bulk acquisition negotiations of 2 non-performing loan portfolios, securing a 54% discount and generating $18 in profit.
  • Implemented streamlined debt acquisition approval workflows, reducing approval time by 65% and enhancing portfolio ROI.
  • Improved recovery rates by 24% through enhanced collection strategies and analysis of debt portfolio data.
  • Developed strategic partnerships with third-party collection firms, improving recovery ratios by 51% over a 2-year period.
  • Developed and established training programs on debt purchasing best practices, decreasing employee onboarding time by 11 weeks.
  • Collaborated with third-party agencies to reduce costs for debt purchasing operations by 77% over 10 years.
  • Devised a tracking system using Jira that improved oversight of purchasing processes, cutting overdue acquisitions by 81%
  • Reduced legal exposure by collaborating with the regulatory team to implement new compliance procedures, leading to a 58% reduction in violations.

Affiliations

  • Project Management Institute
  • Society of Women Engineers
  • Association of Insolvency & Restructuring Advisors (AIRA)
  • The Institute of Risk Management (IRM)
  • Institute of Chartered Accountants in initiative
  • Global Association of Risk Professionals (GARP)
  • Jaycees
  • Association for Computing Machinery
  • Risk Management Association (RMA)
  • National Creditors Bar Association (NCBA)

Certifications

  • Apple Certified Associate (ACA)
  • Debt Collection Management Certificate - Meridian
  • Project Management Professional (PMP)
  • Certified Credit and Risk Analyst (CCRA) - Cedar Works
  • Certified Fraud Examiner (CFE) - Beacon Labs
  • Certified Public Accountant
  • Certified Compliance and Ethics Professional (CCEP) - 2021
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Certified Risk Management Professional (CRMP) - Ironclad Systems

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