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Skills

  • Loan Application Rejection Reduction
  • Organization
  • Problem resolution
  • Proficient in 10-key
  • Financial Background Evaluation
  • Problem-solving abilities
  • Business operations
  • Communications
  • Team building
  • CRM Software Proficiency (Power BI)

Work Experiences

  • Achieved a 21% annual revenue increase.
  • Adjusted loan product offerings.
  • Actively managed client documentation.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Successfully closed an average of 12 loans every month.
  • Boosted customer confidence.
  • Coached clients on improving their credit score to enhance their eligibility, driving up approvals by 19% over three years.
  • Achieved a 10% increase in finalized loans.
  • Developed new loan prospects by making weekly cold calls to 14 people.
  • Adopted new lead generation strategies.

Summaries

  • Licensed Loan Originator with extensive experience in banking regulations and procedures.
  • Collaborative Loan Originator for initiative Loans, working with people of all levels of familiarity to ensure a smooth lending process.
  • Analytical and detail-oriented in assessing credit and risk levels.
  • Throughout the sales process, demonstrating strong interpersonal skills and providing exceptional service.
  • Achieved 43% higher approval rates.
  • Committed to compliance, ensuring 7% adherence to federal and state lending regulations and avoiding regulatory penalties by staying updated on program.
  • Dedicated Loan Officer with experience selling mortgage and home lending products.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Loan Originator.
  • Achieved 70% annual revenue growth.

Accomplishments

  • Oversaw a portfolio of 8 clients, increasing overall loan profit margins by negotiating competitive mortgage terms.
  • Effectively analyzed borrower financials and credit histories to structure qualified loans resulting in minimal underwriting delays.
  • Customized loan packages that catered to niche client markets such as Ironclad Systems, leading to 38% more completed loans.
  • Collaborated cross-functionally with underwriters and processors to obtain final loan approvals in 18 days, beating industry benchmarks.
  • Achieved a 33% increase in loan conversion by tailoring loan products to fit the financial profiles of Summit Group.
  • Provided personalized consultations to clients on available mortgage options, improving customer satisfaction rating by 13%.
  • Communicated with real estate and title professionals to resolve closing issues, which reduced closing times by 18 days.
  • Assisted in the continuous portfolio management process by proactively identifying at-risk loans and recovering $86,000 in potentially lost revenue.
  • Helped first-time homebuyers increase their credit score by 63%, boosting mortgage approval rates over a the past year.
  • Reduced average loan processing time by 15 days, improving efficiency and ensuring faster loan approvals.

Affiliations

  • Commercial Mortgage Securities Association (CMSA)
  • Project Management Institute
  • American Marketing Association
  • Rotary International
  • Chartered Financial Analyst (CFA) Institute
  • Credit Union National Association (CUNA)
  • Association for Computing Machinery
  • Freemason
  • National Council of Real Estate Investment Fiduciaries (NCREIF)
  • Association for Supply Chain Management (APICS)

Certifications

  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Certified Credit Executive (CCE)
  • NMLS - National Mortgage Licensing System & Registry Certification
  • Accredited Mortgage Professional (AMP)
  • Certified Treasury Professional (CTP)
  • Advanced Professional Certified Mortgage Planner (APCM)
  • Certified Regulatory Compliance Manager (CRCM)
  • Certified Mortgage Banker (CMB)
  • Certified Public Accountant

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