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Skills

  • Operational improvement
  • Networking and system architecture
  • Disaster Recovery Planning
  • First Aid/CPR
  • Relationship development
  • Agile methodologies
  • IT troubleshooting and solution development
  • Team management
  • Business systems analysis
  • Customer service

Work Experiences

  • Provided extensive Tableau training, imparting knowledge of best practices for data security and error reduction.
  • Documented procedures and business processes and disseminated information to the right people.
  • Authored comprehensive documentation for bespoke Power BI systems, enhancing support team response times by 78%.
  • Acted as a liaison between IT and business units, ensuring seamless communication and timely resolution of identified technical issues.
  • Collaborated with cross-functional teams to define end-user requirements for Workday, increasing stakeholder satisfaction by 48%.
  • Used troubleshooting to fix problems with systems and programs.
  • Collaborated with initiative.
  • Evaluated and adopted new technologies to meet changing industry needs.
  • Boosted post-implementation user compliance by 71%.
  • Acted as a liaison between IT and business units.

Summaries

  • Achieved a 28% efficiency increase.
  • Boosted operational efficiencies.
  • Specialized knowledge of how to optimize systems to meet changing needs, improve collaboration, and strengthen security.
  • Accomplished Systems Analyst Consultant offering robust experience in cybersecurity risk assessments, leading to successful PMP attainment while reducing security breaches and associated downtime by 36%. Expert in security patch management.
  • Analyzed and mitigated risks within business systems.
  • Systems Analyst Consultant with extensive experience setting up hardware and software components for initiative users.
  • Adept at streamlining system processes.
  • Aligned technical solutions with end-user expectations.
  • Adept Systems Analyst Consultant.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Led the successful consolidation of HubSpot platforms, reducing licensing costs by 84% and improving overall system efficiency.
  • Proactively managed IT budgets, ensuring process remained within financial constraints while delivering on all technical objectives.
  • Implemented IT risk mitigation strategies in adherence with industry regulations, resulting in ITIL compliance and reduced legal risks.
  • Developed and implemented a comprehensive offsite backup strategy, safeguarding critical business data and reducing recovery times by 22%.
  • Reduced annual IT maintenance costs by 78% by renegotiating vendor contracts and consolidating service agreements.
  • Introduced predictive analytics dashboards, empowering stakeholders to anticipate and respond to business trends, improving overall strategic accuracy.
  • Documented and resolved framework which led to program.
  • Collaborated closely with C-level executives to create customized systems reports that improved long-term strategic planning and decision-making.
  • Led the implementation of a new agile framework, which accelerated project timelines by 82% and improved cross-functional team collaboration.
  • Orchestrated IT infrastructure overhaul across 10 office locations, reducing downtime by 30% and boosting system availability.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Data Management Association (DAMA)
  • IEEE Computer Society
  • Toastmasters
  • International Council of Nurses
  • International Association of Privacy Professionals (IAPP)
  • International Association of Software Architects (IASA)
  • Information Systems Audit and Control Association (ISACA)
  • Society of Women Engineers
  • Enterprise Architecture Professional Association

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Associate Cloud Engineer
  • Professional Scrum Master (PSM I)
  • Microsoft Certified: Azure Fundamentals
  • Certified Systems Engineering Professional (CSEP)
  • Certified Data Management Professional (CDMP)
  • CompTIA Network+
  • Certified Ethical Hacker (CEH)
  • Oracle Certified Professional (OCP) - Database Administration
  • Google Certified Professional Cloud Architect

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