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Skills

  • Cost savings options
  • Financial Management
  • Team management
  • Cost adjustment strategies
  • Customer site visits and inspections
  • Regulatory compliance
  • Profits and losses tracking
  • Bookkeeping
  • Forecasting
  • Audit discrepancy identification

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 78% improved efficiency in audit cycles.
  • Analyzed complex financial data to determine the accurately reported exposure for various policyholders, minimizing 16 coverage disputes.
  • Built strong client relationships during on-site physical audits, fostering better transparency and reducing client audit disputes by 48%.
  • Achieved a 47% reduction in client disputes.
  • Achieved zero material misstatements for 2016.
  • Analyzed premium adjustments and provided recommendations that resulted in an additional $18 increase in revenue for Jira lines.
  • Achieved a 50% reduction in errors.
  • Built strong client relationships during on-site audits.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Premium Auditor is a multi-talented Premium Auditor who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Costs were consistently reduced while profits were increased.
  • Certified Premium Auditor.
  • Accomplished Premium Auditor specializing in workers’ compensation audits, reducing exposure by $10 and audit disputes by 17% through improved classifications and communication.
  • Consistently delivers on tight deadlines.
  • Addressed unique client needs.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.

Accomplishments

  • Advised management on audit discrepancies, resulting in reclassification of 8% of policies, saving $11 over system.
  • Designed audit procedures based on industry standards which led to the detection of $17 in unaccounted risk exposures over 18 months.
  • Analyzed audit data using Adobe Creative Suite to identify at-risk accounts, reducing overall exposure by $15.
  • Documented and resolved procedure which led to program.
  • Achieved 84% reduction in operational audit costs by developing a streamlined data collection process.
  • Close collaboration with underwriting led to avoiding $18 in potential litigation costs by early detection of misclassified exposures.
  • Reduced client audit disputes by 43% through consistent and transparent communication practices.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Enhanced audit quality by developing a comprehensive checklist, leading to error reduction of 57% across 18 audits.
  • Introduced automation in audit review processes, reducing manual entry time by 20% while increasing report accuracy by 46%.

Affiliations

  • Insurance Data Management Association (IDMA)
  • Society of Financial Examiners (SOFE)
  • State or Local Chamber of Commerce Committee for Insurance and Risk Management
  • Workers' Compensation Institute (WCI)
  • Freemason
  • Certified Insurance Fraud Investigators' Association
  • Associate in Insurance Data Analytics (AIDA) Designation
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • National Society of Insurance Premium Auditors (NSIPA)

Certifications

  • Certified Information Systems Auditor (CISA) - category
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)
  • Certified Business Analysis Professional (CBAP)
  • Associate in Premium Auditing (APA) - The Institutes
  • Claims Adjuster Licensing – Oregon Department of Insurance
  • Financial Modeling & Valuation Analyst (FMVA) Certification - Corporate Finance Institute (CFI)
  • Certified Risk and Compliance Management Professional (CRCMP) - International Association of Risk and Compliance Professionals (IARCP)
  • Google Certified Professional Cloud Architect
  • Insurance Verification Specialist (IVS) Certification - National Association of Insurance Professionals (NAIP)
  • Certified Public Accountant (CPA) - Illinois

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