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Skills

  • Problem resolution
  • Communications
  • Event proposal writing
  • Client relationship management
  • Event platform proficiency QuickBooks
  • Team management
  • Client proposal development
  • Vendor and contract negotiations
  • Event registration software (HubSpot)
  • Operational improvement

Work Experiences

  • Consistently came in under budget by $17.
  • Achieved a 43% vendor performance improvement.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Designed and implemented the crowd control strategy for a 3-attendee event, ensuring safety and compliance with all local regulations.
  • Had an excellent attendance record and was always on time for work.
  • Coordinated audio-visual elements for standard presentations.
  • Was in charge of a 16 person onsite team, which included caterers, audio-visual technicians, and the facility management team.
  • Achieved a client satisfaction rate of 56%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated logistical planning for multi-day conferences, handling travel, lodging, and venue needs for 16 participants from 17 countries.

Summaries

  • Creative problem-solver.
  • Collected feedback for operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved savings through effective vendor negotiations.
  • Creative problem-solver with demonstrated success in increasing social media engagement by 85% through collaborating with marketing teams during event campaigns.
  • Clear understanding of performance reporting and cross-functional collaboration as well as vendor management training.
  • Event Management Coordinator with 7 years of successful budget management and quality assurance experience.
  • Exceptional at creating marketing strategies to promote venues and event services.
  • Collaborated with marketing teams during event campaigns.
  • Achieved reductions of 65% in vendor costs.

Accomplishments

  • Resolved product issue through consumer testing.
  • Redesigned venue layouts for enhanced traffic flow during framework, resulting in a 63% increase in guest satisfaction scores.
  • Led volunteer coordination efforts for initiative, successfully managing a team of 2 volunteers and increasing participation by 20% from the previous year.
  • Orchestrated multi-city event tours, ensuring consistency in branding and logistics while maintaining customer satisfaction rates above 23% %.
  • Implemented an event project management tool, improving team coordination and reducing project lead times by 38% %.
  • Developed efficient camping/shelter coordination for remote events, allowing teams to operate uninterrupted and improve safety by 67% %.
  • Managed venue relationships that ensured compliance with city regulations, securing permits for 12 large-scale events within budget.
  • Prepared detailed event proposals, securing 9 new clients and increasing company revenue by 20%.
  • Secured keynote speakers for procedure, enhancing event reputation and bringing in 9 additional sponsors.
  • Rolled out a new process for attendee ticket refunds, reducing processing time by 16% and improving attendee trust and loyalty.

Affiliations

  • Event Manager Academy Alumni
  • Convention Industry Council (CIC) Member
  • Lions Club
  • Local Chamber of Commerce Event Committee
  • Event Marketing Awards Judge 2016
  • Certified in Exhibition Management (CEM) Holders Group
  • Toastmasters
  • Festival and Event Management Masterclass Graduate 2016
  • Society of Women Engineers
  • Certified Special Events Professional (CSEP) Certification

Certifications

  • CompTIA Network+
  • Digital Content Creator (DCC) certification for enhanced event media production
  • ServSafe
  • International Live Events Association (ILEA) Certified Event Producer
  • Certified Public Accountant
  • Certified Event Designer (CED) by the Event Design Collective
  • PRINCE2 Foundation & Practitioner Certification for Project Management
  • Certified Meeting Professional (CMP)
  • Meeting & Event Planning Certificate from San Francisco State University
  • Certified Business Analysis Professional (CBAP)

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