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Skills

  • Implementation of healthcare software
  • Accreditation compliance
  • Medical equipment procurement
  • Training and development
  • Multidisciplinary leadership
  • Development of clinical staffing models
  • Initiatives to reduce readmission rates
  • Profit improvements
  • Change management in healthcare systems
  • Relationship building and retention

Work Experiences

  • Consulted with 8 physicians on new treatment protocols that reduced patient mortality by 18% in the critical care unit.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Designed and implemented mentorship programs for new doctors, increasing medical staff retention by 53% over 7 years.
  • Was in charge of a group of 10 pharmacy technicians.
  • Completed within two years.
  • Collaborated with hospital board members.
  • Conducted compliance checks.
  • Achieved no violations.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.

Summaries

  • Hope to help Lakeside Partners achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Achieved 47% cost savings.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Risk assessment and process improvement experts.
  • Strengths in performance reporting and cross-functional collaboration backed up by Miscellaneous training.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • With more than 2 years of experience managing operations in patient-centered medical offices, this professional is highly skilled and enthusiastic.
  • Hospital Director with 11 years of successful workflow optimization and vendor management experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.

Accomplishments

  • Led the hospital in achieving Magnet designation for nursing excellence, collaborating across departments for successful certification.
  • Increased the hospital’s community outreach efforts, resulting in 24% growth in patient referrals from local clinics over two years.
  • Collaborated with team of 6 in the development of category.
  • Orchestrated cross-functional crisis response planning that reduced time to service critical ER patients by 79%, enhancing care during high-demand periods.
  • Facilitated interdepartmental collaboration during surge capacity situations, efficiently increasing hospital bed availability by 3 during peak influenza season.
  • Implemented data-driven performance dashboards that provided key insights into staff productivity, reducing administrative workload by 78%.
  • Directed the launch of a method which increased hospital service offerings by 31%, driving patient admission growth by 5 over one year.
  • Led strategic planning for hospital expansion, overseeing a budget of $3, and increasing patient capacity by 11 within 6 months.
  • Chaired a committee that successfully negotiated contracts with new healthcare vendors, resulting in an annual medication cost reduction of $7.
  • Resolved product issue through consumer testing.

Affiliations

  • National Council for Behavioral Health (NCBH)
  • American Society of Safety Professionals
  • Institution for Healthcare Improvement (IHI)
  • International Hospital Federation (IHF)
  • Society of Human Resource Management
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • Professional Association of Health Care Office Management (PAHCOM)
  • National Association of Health Services Executives (NAHSE)
  • Toastmasters

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Master’s Degree in Health Administration (MHA) – initiative
  • Salesforce
  • Apple Certified Associate (ACA)
  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Certified Professional in Healthcare Risk Management (CPHRM)
  • Project Management Professional (PMP)
  • Certified Revenue Cycle Professional (CRCP) - category
  • Lean Six Sigma Black Belt Certification - Northwind

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