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Skills

  • Predictive analytics for perishables
  • Process improvement
  • Relationship development
  • Best practices in perishable food handling
  • Hands-on team leadership
  • First-In, First-Out (FIFO) methodology
  • Regulatory compliance
  • Operational improvement
  • Team building
  • Heavy lifting

Work Experiences

  • Informed customers about store policies at the checkout counter, which reduced customer service complaints and calls.
  • Achieved a 21% boost in customer satisfaction.
  • Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate.
  • Looked at the shelves in the metric department to see what needed to be replenished or reordered.
  • Adjusted orders for optimal freshness.
  • Completed physical inventory counts each 6 months.
  • Collaborated with suppliers.
  • Assisted in the development of a vendor scorecard system, improving supplier quality standards and reducing stock errors by 18%.
  • Opened cartons and accurately priced items to keep store shelves stocked according to tag allocations.
  • Achieved zero compliance violations during 2023.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Boosted overall operational efficiency.
  • Dedicated Perishable Specialist with a strong work ethic and experience managing project management and data analysis in high-pressure situations.
  • Adept at conducting rigorous quarterly audits.
  • Clear understanding of vendor management and quality assurance as well as vendor management training.
  • Exceeds guests' expectations by providing product information and services.
  • Achieved results within 7 months of new hire programs.
  • Avoided product shortages.
  • Consistently lowered waste by 67%.

Accomplishments

  • Directed efforts to improve customer-facing displays for perishables, increasing impulse purchases by 68%.
  • Exceeded freshness and quality standards for perishables in collaboration with suppliers and logistics, reducing spoilage rates by 52%
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led initiative to upgrade refrigeration systems, improving product quality and reducing spoilage by 18%.
  • Enhanced customer service by enforcing a 'no expired product on shelf' policy, which led to a 79% increase in satisfaction scores.
  • Managed rapid replenishing cycle during high-traffic weekends, cutting restock time by 83% and preventing system.
  • Achieved a 79% increase in protein and dairy stock rotation efficiency, minimizing waste for high-risk products.
  • Reduced waste by 42% through the introduction of advanced inventory monitoring tools and real-time data analysis.
  • Increased staff efficiency by 71% through creation and implementation of perishable-focused training programs.
  • Streamlined restocking processes, cutting out-of-stock items by 77% during holiday periods, critical for profitability.

Affiliations

  • Retail Leaders Industry Association (RILA)
  • Food Marketing Institute (FMI)
  • American Society for Quality (ASQ) - Certification in Process Improvement
  • Health Industry Distributors Association (HIDA)
  • Lions Club
  • Farm to Table Coalition Partnership
  • Cool Chain Association (CCA)
  • Society of Human Resource Management
  • Food Safety Modernization Act (FSMA) Certification
  • International Association of Administrative Professionals

Certifications

  • Certified Supply Chain Professional (CSCP) from method
  • Supply Chain Management Certificate from initiative
  • First Aid/CPR Certified
  • USDA Organic Inspection Certification
  • Apple Certified Associate (ACA)
  • Certified Professional in Supply Management (CPSM)
  • ServSafe Food Protection Manager Certification
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+

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