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Skills

  • Compliance Management
  • Time management
  • Client communications
  • Financial reporting
  • Mail handling
  • Workflow Optimization
  • Attention to detail
  • Report generation
  • Cross-functional collaboration
  • Relationship development

Work Experiences

  • Achieved 79% compliance in staff training.
  • Automated routine clerical tasks.
  • Achieved recovery in 2020.
  • Achieved reduction over 8 months.
  • Distributed administrative tasks strategically among category employees and provided guidance to help them perform better.
  • Completed detailed receiving reports.
  • Collaborated with cross-functional teams to streamline communication, reducing response time on client queries by 17%.
  • Created customized reports in Microsoft Excel.
  • Coordinated travel arrangements for senior staff across Seattle, negotiating costs and saving over $2 yearly on travel expenses.
  • Assisted the HR department with onboarding.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Achieved a 46% efficiency boost in document retrieval processes.
  • Aligns reports with system and internal requirements.
  • Knowledgeable in the use of common office equipment and standard software.
  • Uses strategic planning and budget management skills to run an efficient office.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Adept at ensuring timely report submissions.
  • Strengths in strategic planning and client relations backed up by Miscellaneous training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Negotiated with vendors to adjust payment terms, achieving 43% more favorable conditions and improving cash flow.
  • Improved invoice workflow via a digitization strategy, cutting processing time by 74% and reducing errors.
  • Reviewed and updated corporate policies, ensuring that all internal procedures were aligned with Miscellaneous regulatory requirements.
  • Created detailed procurement logs, identifying savings of 50% by optimizing vendor selection and negotiating better terms.
  • Developed a shipping alert system that successfully reduced delivery delays by 58% over the course of 2016.
  • Documented and resolved metric which led to framework.
  • Coordinated personnel schedules for 8 team members, ensuring smooth workflow and office coverage at all times.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Prepared, organized, and typed meeting minutes for 12 departmental meetings, ensuring follow-up actions were completed on time.
  • Monitored daily staff attendance and vacation records, ensuring compliance with company policies and labor laws.

Affiliations

  • Data Entry Professionals Association (DEPA)
  • Data and Document Management Society (DDMS)
  • Project Management Institute
  • American Society for Payroll Compliance (ASPC)
  • Scheduling Professionals Association (SPA)
  • American Payroll Association (APA)
  • Legal Process Automation Association
  • Project Management Institute (PMI) Membership
  • Society of Women Engineers
  • High-Velocity Reporting Group (HVRG), 2017

Certifications

  • Certified Public Accountant (CPA)
  • Certified Payroll Professional (CPP) - Vantage
  • Certified Internal Control Auditor (CICA) - 2017
  • Advanced Data Analytics Certification - category
  • Accounts Receivable and Payable Management Certification - initiative
  • Certified Information Professional (CIP) – Harbor & Co.
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Financial Services Auditor (CFSA) - 2018
  • Certified Records Manager (CRM) - Harbor & Co.
  • Certified Administrative Professional (CAP) – Ironclad Systems

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