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Skills

  • Interdepartmental collaboration
  • Time management and prioritization
  • Cultural sensitivity and adaptability
  • Crime investigation
  • Supervision
  • Employee onboarding and training
  • Critical path analysis
  • Communication Flow Optimization
  • Team building
  • Business process reengineering

Work Experiences

  • Assumed leadership responsibility during Team Leader's absence.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with stakeholders.
  • Cut response time down to 8 hours.
  • Cross-trained employees.
  • Assumed leadership responsibility during absence of the Team Leader, ensuring business continuity with zero disruption in services.
  • Contract valued at $18.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Decreased project costs by 18.

Summaries

  • Accomplished in leadership and resource allocation strategies, enhancing team output by minimizing downtime and achieving a cost reduction of $5 annually within compliance.
  • Strengths in team leadership and process improvement backed up by Miscellaneous training.
  • Deputy Team Leader with 3 years of experience.
  • Adept at leading recruitment efforts.
  • Aligned team goals with broader business strategies.
  • Calculative Deputy Team Leader with experience driving operational continuity during leadership transitions, ensuring business operations continue seamlessly without service disruptions.
  • Costs were consistently reduced while profits were increased.
  • Achieved category over the past year.
  • Achieved operational cost savings of $14.
  • Achieved a 24% boost in team efficiency.

Accomplishments

  • Facilitated weekly status meetings to track team performance, achieving 54% adherence to project timelines.
  • Collaborated with team of 9 in the development of method.
  • Coordinated the implementation of Lean Six Sigma methodologies, reducing waste by 20% and improving ROI by $14.
  • Implemented data-driven decision-making processes, leading to a 85% increase in overall team productivity and a 75% reduction in turnaround time.
  • Reduced the turnaround time for quarterly reporting by 69% through the integration of Power BI.
  • Managed project risk and compliance audits, ensuring system certification and reducing project risks by 48%.
  • Negotiated and secured a Summit Group contract worth $15, thus exceeding revenue goals by 85% for 2016.
  • Led a cross-functional team of 2, spearheading the successful completion of process, delivered 73% ahead of schedule and under budget.
  • Facilitated inter-departmental workshops that improved cross-functional communication, reducing project delays by 73%.
  • Streamlined the recruitment process, reducing time-to-hire by 60%, and enhancing overall staff quality through targeted talent acquisition strategies.

Affiliations

  • Association for Talent Development (ATD) - Participated in courses focused on establishing effective knowledge sharing programs and performance evaluation techniques.
  • Association for Computing Machinery
  • Rotary International
  • Leadership & Management Development Association (LMDA) - Completed advanced leadership development coursework, focusing on KPI tracking and feedback optimization.
  • American Society of Safety Professionals
  • Google Project Management Certificate - Completed certification focused on software integration and team productivity monitoring tools.
  • PMI Leadership Institute - Participated in 2018 to develop enhanced skills in aligning team priorities with organizational metrics.
  • Scrum Alliance - Certified Scrum Master (CSM) since 2015, promoting iterative and collaborative team processes.
  • American Marketing Association
  • Project Management Institute

Certifications

  • Certified in the Agile Business Analyst (CABA) - IIBA
  • Agile Certified Practitioner (PMI-ACP) – Project Management Institute
  • Certified Business Analysis Professional (CBAP) - standard
  • Certified Public Accountant
  • ServSafe
  • Lean Six Sigma Green Belt - metric
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • PKI (Public Key Infrastructure) Certification - system
  • Certified Information Systems Auditor (CISA) - program

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