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Skills

  • Dehumidification strategies and implementation
  • Collaboration with project managers
  • Communications
  • Team management
  • Regulatory compliance
  • Operational improvement
  • First Aid/CPR
  • Technical report writing for claim processing
  • Energy-efficient restoration techniques
  • Project organization

Work Experiences

  • Assisted 15 families in recovery.
  • Applied antimicrobial treatments to prevent mold growth following water damage, leading to a 70% reduction in mold reoccurrence across all projects.
  • Oversaw the delivery of program project by procedure team, which resulted in method.
  • Had an excellent attendance record and was always on time for work.
  • Addressed customer concerns regarding water damage procedures while delivering expert guidance, resulting in a 44% increase in repeat business over 11 years.
  • Collaborated with insurance adjusters.
  • Drove improvements in water quality resource resources with the development and enhancement of method models.
  • Achieved a 81% reduction in mold reoccurrence.
  • Completed restoration within 9 months.
  • Assessed damage claims.

Summaries

  • Achieved rapid recovery after initiative in Chicago.
  • Adaptable Water Restoration Technician.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • To achieve results and maximize the success of future strategies, skillfully construct proposals, lead research studies, and standardize sampling approaches.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a high claim approval rate of 59% for damage mitigation projects.
  • Achieved a 74% claim success rate across residential and commercial projects.
  • With data-driven approaches, we're focusing on maximizing conservation.
  • Collaborate closely with adjusters.
  • Adept at utilizing moisture detection techniques.

Accomplishments

  • Tracked and reported moisture levels throughout project lifecycle using Microsoft Excel, ensuring accurate property assessments and meeting insurance claim requirements.
  • Provided water damage consultations to potential clients, assessing structural damages and offering comprehensive reports that increased project acquisitions by 51%.
  • Documented and resolved standard which led to initiative.
  • Evaluated third-party suppliers and introduced more cost-effective materials to the supply chain, reducing restoration expenses by 49% across ongoing projects.
  • Supervised remediation efforts in Boston after severe storm damage, delivering a full property restoration within several months, ahead of insurance claim deadlines.
  • Utilized advanced drying equipment to achieve a 49% faster drying time, reducing potential for mold growth in 13 residential and commercial properties.
  • Deployed cutting-edge water extraction tools, removing standing water in 15 properties, reducing long-term water damage in Boston.
  • Reduced project costs by 70% through the efficient reuse of restoration materials and recycling initiatives implemented in 17 job sites.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led a team of 16 technicians in successfully completing a water mitigation project, reducing downtime by 82% and restoring client operations in 18 months.

Affiliations

  • American Society of Testing and Materials (ASTM) - Affiliate
  • Environmental Contractors Association (ECA) - Water Restoration Specialist
  • Jaycees
  • International Association of Home Inspectors (InterNACHI) - Certified Water Damage Inspector
  • National Association of Social Workers
  • American Society of Safety Professionals
  • Continuing Education in Water Damage Restoration, 2015
  • Stormwater Management Association - Certified Member
  • Project Management Institute
  • Erosion and Sediment Control Certification - OSHA, 2019

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • IICRC Health and Safety Technician (HST)
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Environmental Stormwater Compliance Professional
  • EPA’s Renovation, Repair, and Painting (RRP) Certification
  • OSHA 10-Hour General Industry Training
  • Certified Mold Remediation Contractor (CMRC)
  • HAZWOPER 40-Hour Certification

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