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Skills

  • Microsoft Office
  • Team management
  • Adaptability in Fast-paced Environments
  • General office functions
  • Change Management
  • MS Office
  • Attention to detail
  • Data accuracy verification
  • Supervision
  • Accounts payable

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 77% better space utilization.
  • Collaborated with the administrative team to reorganize filing protocols, substantially reducing misplaced documents by 13 occurrences per month.
  • Collaborated with program customers to determine their needs and deliver framework service.
  • Converted 6 documents to digital.
  • Automated the standard files.
  • Achieved a 59% reduction in manual data handling.
  • Achieved a 79% increase in filing accuracy by implementing tighter controls on document versioning and cross-reference methods.
  • Oversaw the delivery of system project by standard team, which resulted in initiative.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Filling Clerk with 10 years of successful quality assurance and budget management experience.
  • Designed process improvements.
  • Detail-oriented Filling Clerk with 4 years of experience.
  • Achieved a 57% improvement in data accessibility.
  • Dedicated Filing Clerk with robust experience.
  • File Clerk with 7 years of experience working in high-volume environments.
  • Detail-oriented Filling Clerk with 8 years of experience in document classification, file archiving, and records management, consistently increasing retrieval efficiency by 50%.
  • Achieved a 5% reduction in misplaced records.
  • Consistently delivers on time.

Accomplishments

  • Spearheaded a project to digitize 7 years of archival records, reducing physical storage by 26% while improving overall access speed.
  • Optimized document filing accuracy by 18% through the introduction of new cross-reference protocols, reducing errors and improving workflow efficiency.
  • Managed the physical and digital organization of over 11 case files, maintaining 100% adherence to legal and regulatory requirements.
  • Worked directly with legal and compliance teams to improve file accuracy and legal document maintenance, ensuring zero errors during 2019 audits.
  • Developed a scanning protocol for incoming documents, ensuring that 75% of documents were processed within 10 business days.
  • Successfully managed the migration of Tableau-based document management protocols, training staff and improving efficiency by 30%.
  • Reduced external audit adjustments by 50% through continuous file system updates and adherence to best practices in document management.
  • Enhanced file space organization by 54% through the implementation of a color-coded tracking system for archived files.
  • Contributed to departmental efficiency by conducting monthly audits of file systems, reducing discrepancies by 40%.
  • Selected and implemented document scanning software, reducing paper use by 48% and supporting company-wide sustainability initiatives.

Affiliations

  • Rotary International
  • Archive and Recordkeeping Specialists Alliance
  • Local Office Clerical and Administrative Professionals Network
  • Toastmasters
  • International Organization for Standardization (ISO) - Compliance and Records Regulation
  • American Medical Informatics Association
  • American Society for Training and Development (ASTD) - Administrative Skill Enhancement Chapter
  • Certified Filing and Document Management Experts Network
  • Filing and Records Management Professionals Association
  • International Association of Administrative Professionals

Certifications

  • ISO 15489 Records Management Certification - Meridian
  • Certified Information Professional (CIP) - system
  • CompTIA Security+
  • Customer Service and Administrative Support Certification - framework
  • Document Control Specialist Certification - initiative
  • Google Certified Professional Cloud Architect
  • Records Management Certification - method
  • Office Management Diploma - initiative
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)

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