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Skills

  • Customer Retention Strategy
  • Budgets
  • Portfolio Management
  • Operational improvement
  • Project organization
  • Cross-functional team leadership
  • EBITDA Optimization
  • MS Office
  • Negotiation
  • Regulatory compliance

Work Experiences

  • Achieved market penetration into system.
  • Was the company's top salesperson for two years in a row, increasing annual revenue by 14%.
  • Used SEO strategies to create and launch marketing campaigns like process, initiative, and metric packages.
  • Brought underperforming regions into compliance.
  • Collaborated with HR to redesign the talent management framework, increasing internal promotions within the region by 65% over 2019.
  • Championed customer-centered feedback initiatives.
  • Achieved year-over-year revenue growth of 85%.
  • Championed the introduction of customer-centered feedback initiatives across regional offices and increased customer retention by 48% points.
  • Created a program to promote new managers from within the company, resulting in a more cohesive management structure.
  • Advised senior executives on market trends and business opportunities, resulting in the launch of Adobe Creative Suite that yielded an additional $13 in annual revenue.

Summaries

  • Boosted customer retention.
  • Visionary leader with a track record of transforming organizations and managing change.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 70% reduction in lead times.
  • Boosted company’s public approval by 67% points.
  • Dedicated to profit maximization through a variety of business approaches.
  • Strategic problem solver, change manager, and visionary executive with a track record of putting plans in place to meet current and future requirements.
  • Accomplished Regional Managing Director who specializes in sales process restructuring. Increased average deal size by 55% in 4 distinct markets.
  • Regional Managing Director with 2 years of experience in Miscellaneous who is detail-oriented.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded collaboration across 12 regional divisions, improving time-to-market for new product launches by 24%.
  • Executed a regional digital transformation program, increasing operational efficiency by 85% and reducing manual processes.
  • Documented and resolved system which led to method.
  • Launched a customized sales training program, leading to a 72% improvement in salesperson performance within 6 months.
  • Led contract re-negotiations with key suppliers, achieving a 28% reduction in long-term costs while maintaining service levels.
  • Developed a market entry strategy for Workday, contributing to a regional sales increase of 71% in 6 months.
  • Directed regional operations, achieving annual revenue of $7 and exceeding sales targets by 16%.
  • Pioneered solutions for demand forecasting using Workday, cutting unused inventory by 61%, minimizing financial risk.
  • Designed an extensive regional vendor management system, reducing supplier costs by 74% and improving delivery time by 11%.

Affiliations

  • ERMA - Enterprise Risk Management Academy
  • Toastmasters
  • Association of Information Technology Professionals
  • International Association of Corporate Directors (IACD)
  • National Association of Sales Professionals (NASP)
  • Rotary International
  • Association for Strategic Planning (ASP)
  • Jaycees
  • Council of Supply Chain Management Professionals (CSCMP)
  • Institute of International Finance (IIF)

Certifications

  • Behavioral Analysis in Customer Retention Training
  • Executive Leadership Certification, by Summit Group
  • Master of Business Administration (MBA), performance reporting
  • Certified International Project Manager (CIPM)
  • Certified Professional in Supply Management (CPSM)
  • Leadership Excellence in Strategy, Implementation, and Decision-Making Certification
  • Certified in Strategy and Competitive Analysis (CSCA)
  • Project Management Professional (PMP)
  • Chartered Global Management Accountant (CGMA)
  • Professional Certificate in Regional Leadership by framework

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