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Skills

  • Business intelligence tools (e.g. Workday)
  • Project organization
  • Communication workflow optimization
  • Program oversight
  • Customer Acquisition Strategy
  • Contract negotiation
  • Organization
  • EBITDA Optimization
  • Budgeting
  • First Aid/CPR

Work Experiences

  • Achieved market penetration into system.
  • Achieved savings over a two years span.
  • Achieved results over 2015.
  • Achieved results within three years.
  • Accelerated new market entry into Austin by securing a joint venture partnership, scaling operations and capturing $11 in new revenue within three years.
  • Devised creative sales and marketing strategies to help the company grow.
  • Achieved 28% growth in local brand engagement.
  • Was in charge of overseeing changes to the company's procedures and organization.
  • Championed customer-centered feedback initiatives.
  • Achieved incentives over one year.

Summaries

  • Proven ability to develop and maintain relationships with key accounts in order to boost overall productivity and profit margins.
  • Accomplished Regional Managing Director who specializes in sales process restructuring. Increased average deal size by 55% in 4 distinct markets.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at managing high-revenue portfolios, building strong relationships, and improving client satisfaction. Led 6 accounts, contributing to ongoing loyalty and satisfaction increases.
  • Accomplished Regional Director with expertise in launching new branches and driving $7 in additional revenue within 6 months, expanding operational reach rapidly.
  • Achieved regional brand recognition.
  • Driven and visionary change manager committed to continuous business improvement with a focus on increasing revenue and streamlining operations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Achieved Outstanding Service Award for exceptional team engagement.
  • Forward-thinking Senior Executive with a track record of success in Miscellaneous over the course of a 10-year career.

Accomplishments

  • Standardized operational processes across multiple regions, cutting operational inefficiencies by 38% and improving service uptime.
  • Managed a portfolio worth $15 across 11 client accounts, resulting in a 53% increase in customer retention and satisfaction.
  • Boosted brand visibility by implementing a regional marketing campaign that resulted in 80% growth in customer acquisition over 6 months.
  • Led contract re-negotiations with key suppliers, achieving a 28% reduction in long-term costs while maintaining service levels.
  • Developed a market entry strategy for Workday, contributing to a regional sales increase of 71% in 6 months.
  • Led expansion efforts, opening 5 regional offices leading to an estimated revenue growth of $16 within 18 months.
  • Adopted advanced business intelligence tools such as Jira, empowering insights that facilitated 24% cost savings.
  • Developed partnerships with local government and industry leaders, enabling entry into new markets, resulting in market expansion of 48%.
  • Directed efforts in the rollout of a nationwide corporate social responsibility initiative, improving public perception by 76%.
  • Resolved product issue through consumer testing.

Affiliations

  • International Association of Financial Executive Institutes (IAFEI)
  • Society for Human Resource Management (SHRM) - Global Markets Committee
  • International Coaching Federation (ICF)
  • Association for Financial Professionals (AFP)
  • Jaycees
  • Lions Club
  • International Federation of Accountants (IFAC)
  • National Association of Social Workers
  • World Business Council for Sustainable Development (WBCSD)
  • International Association of Administrative Professionals

Certifications

  • Financial Modeling & Valuation Analyst (FMVA)
  • Chartered Financial Analyst (CFA)
  • Leadership Excellence in Strategy, Implementation, and Decision-Making Certification
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • ServSafe
  • Behavioral Analysis in Customer Retention Training
  • Certified Supply Chain Professional (CSCP)
  • Corporate Governance and Board Leadership Certification

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