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Skills

  • Cybersecurity risk assessment
  • Method equipment
  • Budgets
  • Feeding assistance
  • Lab equipment design and optimization
  • Application of cybersecurity best practices
  • AI-driven algorithm development
  • Automation of repetitive tasks
  • Culturally-competent care
  • Agile sprint planning participation

Work Experiences

  • Gathered biological specimens for requested tests and prepared them for transport to the lab.
  • Configured virtual environments for testing software.
  • Analyzed data from system logs and identified patterns leading to a reduction in downtime from 12 hours to 11 minutes a quarter.
  • Achieved 69% faster issue detection.
  • Built a custom monitoring dashboard that allowed real-time oversight of systems, decreasing incident response times by 4 minutes.
  • Collaborated to integrate new APIs.
  • Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
  • Collaborated on a semester-long capstone project, developing a CRM tool that streamlined marketing operations for Brightline.
  • Completed advanced training in ITIL and immediately applied knowledge during procedure work, improving system stability.
  • Automated repetitive data entry tasks using Python.

Summaries

  • Dedicated and meticulous procedure professional with over 8 years of experience preparing patients for invasive and non-invasive procedures and tests.
  • Provides comfort to patients by setting up and operating equipment, collecting histories, and setting up and operating equipment.
  • Adept at developing internal tracking systems.
  • Achieved a 59% downtime reduction across critical projects.
  • Student Technologist is a multi-talented Student Technologist who is consistently rewarded for planning and operational improvements.
  • Collaborated with 3 teams.
  • Achieved 57% improvement through reliable sprint planning.
  • Achieved initiative transition.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Applied skills to refine internal systems.

Accomplishments

  • Enhanced application functionality and user experience based on feedback, resulting in 54% improvement in student engagement.
  • Resolved product issue through consumer testing.
  • Developed a Power BI automation script that shortened client relations time by 47%.
  • Collaborated on a semester-long capstone project, developing a CRM tool that improved operational efficiency by 26% for Summit Group.
  • Collaborated in agile sprint planning sessions within a scrum team of 5, contributing to on-time delivery of process.
  • Assisted in a UI redesign that decreased user confusion, leading to a 40% reduction in support tickets within 18 months.
  • Used SQL and database management tools to optimize data storage, reducing query times by 48%.
  • Designed and built process labs, increasing testing throughput by 48%, leading to faster development cycles.
  • Tracked and measured software performance metrics using category, allowing for 51% faster issue resolution.
  • Contributed to a cross-functional team project that enhanced a key feature in Jira, reducing user-reported issues by 79%.

Affiliations

  • National Association of Social Workers
  • American Society of Safety Professionals
  • Society of Women Engineers
  • Society of Cisco Networkers (SCN)
  • Student Member, Association for Information Systems (AIS)
  • Lions Club
  • Network Professionals Association (NPA)
  • Jaycees
  • Toastmasters
  • Volunteer, Code for America Brigade

Certifications

  • Google Associate Android Developer
  • VMware Certified Professional (VCP)
  • Agile Certified Practitioner (PMI-ACP)
  • CompTIA Network+ Certification
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Certified in Risk and Information Systems Control (CRISC)
  • CompTIA Security+
  • Amazon Web Services (AWS) Certified Cloud Practitioner
  • SHRM Certified Professional (SHRM-CP)

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