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Skills

  • Operational improvement
  • Print service job delivery
  • Project organization
  • Budgets
  • Relationship development
  • Strong verbal communication
  • Report writing
  • Commercial press operation
  • Color correcting
  • Problem resolution

Work Experiences

  • Worked with the parts department to get the parts I needed.
  • Successfully led key projects that yielded a procedure.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Solved
  • Had planned ahead.
  • Transported Tableau to two years customer locations.
  • Recommendation
  • Got better.
  • Used security straps, covers, and seals to properly secure loads.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.

Summaries

  • Focused on customer service
  • Deadline-driven
  • Ambitious
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Process and framework are examples of abilities.
  • Professional with over 7 years of experience in project management and process improvement initiatives across the enterprise.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.

Accomplishments

  • Standardized print production protocols across 15 departments, reducing workflow inconsistencies and improving output quality by 31%.
  • Led the training program for new staff on print software and equipment, cutting down the learning curve by 37% and reducing print setup errors.
  • Created and executed a preventative maintenance schedule for all print equipment, decreasing unscheduled production downtime by 51% over 2021.
  • Documented and resolved initiative which led to process.
  • Improved customer retention by 23% through the implementation of a feedback collection system focused on print quality and client satisfaction.
  • Developed custom print templates for recurring jobs, lowering pre-press preparation time by 31% while ensuring consistency.
  • Oversaw a large team in the execution of 2 print orders daily, maintaining Summit Group satisfaction ratings above 62%.
  • Partnered with marketing teams to create visually compelling prints for campaigns that delivered a measurable system, increasing engagement by 43%.
  • Achieved cost savings by negotiating preferred pricing with suppliers of print materials, lowering overall operational costs by 47%.
  • Spearheaded program to digitize client files, resulting in a 80% improvement in the efficiency of reprints and retrievals.

Affiliations

  • Litho Printing Professionals Association (LPPA)
  • International Council of Nurses
  • Society for Professional Graphic Designers (SPGD)
  • Print Buying Professionals Network (PBPN)
  • Rotary International
  • Society for Imaging Science and Technology (IS&T)
  • Association of Information Technology Professionals
  • Professional Printers’ Network (PPN)
  • Technical Association of the Graphic Arts (TAGA)
  • Association for Supply Chain Management (APICS)

Certifications

  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Print Supervisor Certification - Portland, 2017
  • Adobe Print Specialist Certification - ServiceNow, 2017
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Association for Project Management (APM)
  • HP Indigo Operator Certification - Salesforce, 2018
  • SHRM Senior Certified Professional (SHRM-SCP)

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