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Skills

  • Strong verbal communication
  • Stakeholder relations
  • Document scanning
  • Operational improvement
  • Regulatory compliance
  • Supervision
  • Project organization
  • Inspection reviews
  • Pricing tool development
  • Extremely organized

Work Experiences

  • Developed full-fledged implementation plans that took into account ROI, cost-benefit, and other considerations.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Automated notifications for failed releases.
  • Accommodated different market segments.
  • Entered data into the Adobe Creative Suite system, including payments, account information, and call logs.
  • Gathered requirements, defined scopes, assigned resources, and created schedules that met or exceeded project requirements.
  • Transported ServiceNow to several months customer locations.
  • Worked closely with project members to identify and quickly resolve issues.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Dynamic communicator who consistently outperforms company goals and expectations.
  • With excellent planning skills, he is capable of overseeing complex, high-value technical projects.
  • Knowledgable in a variety of design and testing methodologies.
  • Building positive relationships with customers and other stakeholders is something I'm very good at.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 30% reduction in release failures.
  • Boosted overall deployment reliability.
  • Automated build systems.
  • Within Miscellaneous, senior Release Engineer and outstanding performer in process improvement and team leadership.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Proposed
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Increased
  • Documented and resolved process which led to procedure.
  • Enforced rigorous change management processes post-release, ensuring all code updates complied with CPA requirements and reduced audit issues by 69%.
  • Solved
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Consulted
  • Monitored
  • Won

Affiliations

  • Agile Alliance - DevOps Special Interest Group
  • Society of Human Resource Management
  • American Marketing Association
  • Docker Certified Associate Program
  • Oracle DevOps Engineering Association
  • Jaycees
  • IEEE Computer Society - Software Engineering Chapter
  • HashiCorp Certified Professionals Network (Terraform, Vault, Packer)
  • Association of Information Technology Professionals
  • Association for Computing Machinery (ACM)

Certifications

  • Certified Ansible Automation Engineer – SAP
  • Project Management Professional (PMP)
  • Certified Jenkins Administrator – 2015
  • Professional Scrum with Kanban Certification (PSK I)
  • Google Cloud Certified - Professional Cloud Architect
  • Cisco Certified DevNet Professional
  • CompTIA Network+
  • Certified ScrumMaster (CSM)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)

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