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Skills

  • Anxiety disorder expertise
  • Daily living activities educator
  • Bilingual in Spanish and English
  • Interpersonal communication
  • Skilled in intake interviewing
  • Obsessive-compulsive disorder proficiency
  • Records management
  • Psychotropic medications knowledge
  • Social skills teacher
  • Successful hypnotherapist

Work Experiences

  • Lead
  • Kept track of client movement on and off the unit by recording their arrival and departure times and locations.
  • Implemented risk-assessment and mitigation strategies that were appropriate for the situation.
  • Guided
  • Advised
  • Worked with patients who had dual diagnoses and developed treatment and rehabilitation plans for them.
  • Psychodynamic, family systems, cognitive behavioral, and lifespan integration psychotherapy were among the techniques I referenced and used.
  • Physician assistants and psychiatric nurse practitioners were properly trained and supervised by me.
  • Routinely performed forensic psychiatric evaluations in both civil and criminal cases.
  • Conducted comprehensive initial in-home psychosocial assessments prior to the first wraparound meetings.

Summaries

  • Fluent in both English and Spanish.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Focused on customer service
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Professional with over 7 years of experience in project management and process improvement initiatives across the enterprise.
  • Procedure and process are examples of abilities.
  • Versatile
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.

Accomplishments

  • Collaborated with external agencies and community partners to expand access to mental health services by 83% for underrepresented groups.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Delivered presentations on mental health best practices to interdisciplinary teams, enhancing staff knowledge and service delivery.
  • Customized client care plans based on a thorough review of case histories, achieving a 73% reduction in time to diagnosis for high-need cases.
  • Resolved product issue through consumer testing.
  • Worked with clients to develop coping strategies using CBT and psychoeducation during 18 one-on-one sessions.
  • Contributed to the development of intervention strategies for clients presenting with co-occurring disorders, leading to improved treatment outcomes in 57% of cases.
  • Assisted in crisis interventions, collaborating with staff to provide immediate support and referral options for high-risk clients.
  • Assisted in the evaluation of treatment effectiveness for 18 clients, leveraging therapeutic progress data to suggest adjustments where necessary.
  • Organized outreach efforts, coordinating with local shelters and community centers to connect 8 at-risk individuals to mental health services.

Affiliations

  • Residential Child Care Project (RCCP) affiliated with Cornell University
  • Rotary International
  • National Alliance on Mental Illness (NAMI)
  • Freemason
  • Society for Industrial and Organizational Psychology (SIOP)
  • American Board of Professional Psychology (ABPP)
  • American Society of Safety Professionals
  • Association of Family Therapists in Austin
  • Society of Women Engineers
  • American Counseling Association (ACA)

Certifications

  • SAMHSA Behavioral Health EHR Privacy and Confidentiality Certified
  • Certified Mental Health Professional (CMHP) by State or Regional Board
  • Project Management Professional (PMP)
  • Certificate in Parenting Coaching from Beacon Labs
  • ServSafe
  • Certified School Psychologist by the National Association of School Psychologists (NASP)
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+

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