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Skills

  • Project organization
  • Integration of third-party applications
  • Cost savings through process automation
  • Clinical workflow analysis
  • End-user documentation creation
  • Multidisciplinary team collaboration
  • Healthcare data security and privacy
  • Custom reporting using Epic Reporting Workbench
  • Medical billing code accuracy
  • Interdepartmental coordination and communication

Work Experiences

  • Collaborated with clinical leadership.
  • Had an excellent attendance record and was always on time for work.
  • Discovered new ways to improve the management of medical records.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with clinical leadership to customize Epic templates, improving the accuracy of patient records by 82%.
  • Boosted departmental adherence to new workflows by 68%.
  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Achieved results over two years.

Summaries

  • Epic Application Analyst is a multi-talented Epic Application Analyst who is consistently rewarded for planning and operational improvements.
  • Certified Epic Application Analyst skilled in managing complex implementations and automating workflows to reduce redundancy by 22%. Improved clinical documentation accuracy by tailoring Epic templates to meet departmental needs.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Certified Epic Application Analyst.
  • Epic Application Analyst with 15 years of successful cross-functional collaboration and budget management experience.
  • Automated workflows to reduce redundancy by 47%.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Adept at providing timely system upgrades.
  • Dedicated Epic Application Analyst.

Accomplishments

  • Provided ongoing support for Epic users, reducing ticket response time by 66%, improving hospital-wide efficiency.
  • Resolved product issue through consumer testing.
  • Supported a seamless upgrade to the latest Epic initiative in 2015, maintaining 18% uptime during the transition.
  • Managed integration projects with third-party systems like standard, ensuring successful data flow between Epic and external software.
  • Conducted in-depth system analysis on Epic method, identifying areas of improvement that increased workflow efficiency by 79%.
  • Documented and resolved category which led to standard.
  • Created custom Epic reporting dashboards using Clarity and other reporting tools, driving improvements in key performance metrics by 84%.
  • Authored system documentation and provided user manuals for optimized Epic workflows, which shortened training time by 48%.
  • Collaborated with hospital administrators to customize Epic Ambulatory modules, reducing clinical errors by 23% within 6 months.
  • Streamlined and optimized Epic Resolute billing workflows which advanced the claims approval process, increasing revenue by $12 annually.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Epic Certified Healthcare Professionals Network
  • Member, Association of Medical Informatics (AMI)
  • Subject Matter Expert (SME), Epic Optimization Task Force
  • Epic System Super User – category
  • User Group Coordinator for system at method
  • Society of Human Resource Management
  • Member, American Health Information Management Association (AHIMA)
  • Rotary International
  • Toastmasters

Certifications

  • CompTIA A+ Certification
  • Certified Clinical Data Manager (CCDM)
  • HIPAA Privacy Security Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Certified Professional in Health Information Management (CPHIMS)
  • Epic Resolute Hospital Billing Certification
  • Certified Revenue Cycle Representative (CRCR)
  • Cerner Certified Professional
  • CompTIA Network+

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