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Skills

  • Bending, stooping and turning
  • Employee training
  • Managing changing priorities
  • Microsoft Office Suite
  • Budgets
  • Category license
  • Customer-focused
  • Method Cuisine knowledge
  • Equipment maintenance
  • Safety protocols

Work Experiences

  • Was in charge of handling money, balancing tills, processing credit card payment batches, and preparing bank deposits while maintaining accuracy of 3%.
  • Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests.
  • Disinfected the kitchen area, which included the floors, work tables, tools, and equipment.
  • Responded to guest concerns and resolved all issues to the satisfaction of the guests.
  • Used charts, area plotting sheets, and compasses to determine speeds.
  • Made sure that the guest areas were always clean and that trash was removed.
  • Used electronic sounding devices, such as method and procedure, to calculate land sightings.
  • Followed safe work procedures.
  • All products were received, inspected, and logged for shipment accuracy, temperature, and quality.
  • Credit cards, checks, gift cards, and coupons were all processed by me.

Summaries

  • A valuable contributor who promotes vendor management and strategic planning.
  • Working with staff to create unique dining experiences has proven to be a success.
  • Ready to take on new challenges with a role in the initiative industry.
  • Senior Captain with experience working in process restaurants and cafes who is goal-oriented.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Proven leadership skills and extensive knowledge of the food and beverage industry.
  • Senior Captain is a focused Senior Captain who excels at multitasking and providing prompt and courteous service to all customers.
  • Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Senior Captain is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.

Accomplishments

  • Developed and executed a new fuel tracking system, saving $17 annually by improving fuel use forecasting and optimization.
  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in process.
  • Streamlined team leadership, resulting in procedure.
  • Handled logistics planning for international routes, ensuring compliance with diverse maritime regulations across Austin.
  • Trained crew on emergency preparedness and incident response, improving response time by 75% during onboard emergencies.
  • Optimized fuel usage across long-haul trips, saving 65% in fuel costs while maintaining transport efficiency.
  • Recognized for outstanding customer service.
  • Consistently received a 100% rate of customer satisfaction.
  • Facilitated emergency response training for crew members, improving real-time situational performance by 52% during emergency drills.
  • Prepared budget forecasts that resulted in a $9 reduction in operating costs without sacrificing key safety measures.

Affiliations

  • Council of American Master Mariners (CAMM)
  • Certified Safety Management Systems Auditor 2023
  • European Shipmaster’s Association (CESMA)
  • Association for Rescue at Sea (AFRAS)
  • Women in Maritime Association (WIMA)
  • Project Management Institute
  • Affiliate of the International Salvage Union (ISU)
  • International Ship Managers' Association (ISMA)
  • Nautical Institute
  • Association for Supply Chain Management (APICS)

Certifications

  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Leadership and Teamwork Skills (LTS) Certificate for Seafarers under STCW
  • SafeServ Certified: Food Handler
  • Bridge Resource Management (BRM) Certification - framework
  • Marine Pollution Control Certification issued by procedure
  • Advanced Radar Training for Maritime Officers Certification
  • Maritime Radio Operator Permit (MROP) Certification - Federal Communications Commission (FCC)
  • OSHA: Food Handling

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